Community relations coordinator Work, Jobs in Weston Super Mare, Som (with Salaries)

Community & Customer Relations Coordinator
House of Amor —Bristol
- £26,000 - £28,080 a year
- Full-time
- Social media management
- In-person
- Free parking
- Employee discount
Quick apply
2d
Home Admissions Advisor
CornerstoneHealthcare —Bristol
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Business development
- Marketing
- Paid training
- Employee assistance programme
Professional Services Senior Project Manager - UK
Rackspace —Cardiff
- £61,388 - £79,619 a year
- Full-time
- Contracts
- Employee stock purchase plan
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External Affairs Manager
Bute Energy —Cardiff
- £65,000 a year
- Hybrid work
- Writing skills
- Annual leave
- Employee discount
Quick apply
Apprenticeship Skills Coordinator - Technical Construction & Civil Engineering
New College Durham —Moor
- £30,305 a year
- Full-time
- Hybrid work
- Civil engineering
- Construction experience
- Free parking
- Annual leave
3d

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Community & Customer Relations Coordinator
House of Amor —Bristol
You'll be one of the main voices of House of Amor, looking after our customers & creators, building relationships with our community and helping turn customers…
£26,000 - £28,080 a year
Quick apply
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Community & Customer Relations Coordinator

House of Amor
Bristol

Quick apply

Job details

Permanent | Full-time
£26,000 - £28,080 a year
2 days ago

Benefits

Free parking
Company events
Employee discount
On-site parking

Qualifications

Driving Licence
Social media management
Influencer outreach
Customer relationship management
Providing product samples
Relationship management
Customer support
Customer interaction
Affiliate marketing

Full job description

£27,378–£29,406 per year, depending on experience
39 hours per week, Monday–Friday
Based in Winford, BS40

Please note: Public transport to our location is very limited, so you'll need your own reliable transport to get to and from work.

House of Amor is a growing UK beauty brand specialising in at-home lashes, press-on nails and beauty products.

We're a small team of nine, so teamwork, communication and a willingness to get involved are really important to us. Everyone has their own responsibilities, but we work closely together and all play a part in what we're building.

We're looking for a Community & Customer Relations Coordinator to join us. This is a varied role combining customer service, community management, CRM and affiliates, with opportunities to get involved across the wider brand.

You'll be one of the main voices of House of Amor, looking after our customers & creators, building relationships with our community and helping turn customers and creators into genuine brand advocates.

The Role

Customer Experience

Customer service will be the main part of your role. You'll manage our day-to-day customer interactions across email, social media and TikTok Shop, including:

Responding to customer emails, DMs and comments
Managing returns, refunds and order queries
Resolving customer issues in a warm and professional way
Sharing feedback and identifying ways we can improve the customer experience

Community & Social

You'll help us build a loyal and engaged community around House of Amor by:

Engaging with comments, DMs, tags and mentions
Building genuine relationships with our customers
Encouraging reviews, UGC and customer advocacy
Spotting customer stories, feedback and opportunities we can use within our marketing
Supporting social content, TikTok Lives, events and community-led campaigns

Creators & Affiliates

Working closely with our Marketing Team, you'll also help grow our creator and affiliate community by:

Looking after existing affiliates
Finding and reaching out to new creators and affiliates
Supporting creator relationships and our affiliate programme
Managing product sampling and gifting

Working in a small business means we all muck in. You'll have opportunities to get involved with product development, launches, events, pop-ups, social content and live streams. These aren't separate jobs you'll be expected to manage; they're opportunities to be part of what's happening across the business.

We're a hands-on team, particularly around launches, events and busy periods. You need to be happy to jump in where needed, whether that's preparing products for an event, organising stock, helping in the warehouse, keeping shared spaces clean and tidy or lending an extra pair of hands to the team.

At the same time, you'll need to be confident working independently, taking ownership of your responsibilities and managing your own workload.

We're looking for someone who is:

Experienced in customer service, community management, social media or a similar role
A confident and excellent written communicator
Warm, personable and genuinely enjoys helping people
Organised, proactive and able to manage their own workload
Comfortable with social media and digital platforms
Interested in beauty, creators, influencers and affiliates
Comfortable getting involved with social content and TikTok Lives
A team player

Experience with TikTok Shop, affiliates, influencer marketing or CRM would be a bonus, but isn't essential.

More than anything, we're looking for someone who's great with people, proactive, commercially minded and excited to become part of a growing brand.

What We Offer

£27,378–£29,406 per year, depending on experience
39 hours per week, Monday–Friday
28 days holiday including bank holidays
Staff discount and free products
Free on-site parking
Company events
Opportunities to learn and develop across different areas of the brand
A role where your ideas and input are genuinely valued

How to Apply

Send us your CV along with a short introduction telling us a little about yourself, your experience and why you think you'd be a great fit for House of Amor.

Want to stand out? We'd love you to send us a short video introduction too. It's a great opportunity to show us your personality and tell us why you're interested in joining the team.

Application Questions

Do you have a valid driving licence and the ability to drive to our location in Winford, BS40? There is no public transport available to our location.
Tell us about your customer service experience.
Have you worked with social media, creators or affiliates before?
Why do you think you'd be a good fit for House of Amor?

Work location: In person

Pay: £26,000.00-£28,080.00 per year

Benefits:

Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

community relations coordinator jobs in weston super mare, som

Community & Customer Relations Coordinator

Home Admissions Advisor

Professional Services Senior Project Manager - UK

External Affairs Manager

Apprenticeship Skills Coordinator - Technical Construction & Civil Engineering

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