Unit manager Work, Jobs in Wethersfield, Ess (with Salaries)

PALS Officer
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £28,392 - £31,157 a year
- Part-time
- Databases
- Communication skills
2d
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
10h
Part Time Supervisor, Calvin Klein Braintree
Calvin Klein —Braintree
- Full-time
- Customer service
- Supervising experience
- Conflict management
Research Assistant (Fixed Term)
University of Cambridge —Cambridge
- £33,002 - £35,608 a year
- Bachelor's degree
7d
Associate Group Leader / In Vivo Unit Manager
IQVIA —Cambridge
- Full-time
- Doctoral degree
- Master's degree
- Supervising experience
2d
Senior Administration Officer - Harlow - North Essex - East of England
HM Prison & Probation Service —Harlow
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
10h
Design & Development Engineer – Graduate Role
HOLROYD COMPONENTS LTD —Saffron Walden
- From £26,936 a year
- Full-time
- Schematics
- Project management
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
Project Manager
Care UK —Colchester
- Construction experience
- In-person
Imaging Assistant
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £25,760 - £27,476 a year
- Full-time
- Patient care
4d
Lecturer - Course Leader - Digital Computing
COLCHESTER INSTITUTE —Colchester
- £21,137 - £25,974 a year
- Part-time
- Recruiting
- AI
Quick apply
Digital Program Supervisor
Jacqulin Digital Ventures Ltd —Cambridge
- £3,300 - £5,800 a month
- Full-time
- Team management
- Organisational skills
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Operational Support Grade - HMP Highpoint (Prison Support Role)
Ministry of Justice —Cambridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Depot Manager
euroloo —Chelmsford
- £14.47 an hour
- Monday to Friday
- Team management
- In-person
- Marketing
- Store discount
- Employee discount
Quick apply
7d
Full Time Supervisor, CK Braintree
Calvin Klein —Braintree
- Full-time
- Customer service
- Supervising experience
- Conflict management
4d
Multi Unit Manager
Subway —Bury St. Edmunds
- £35,000 - £45,000 a year
- Weekend availability
- Bachelor's degree
- No degree
- Food service experience
Quick apply
Project Manager
Woods Air Movement —Colchester
- Business development
- Analysis skills
- Continuous improvement
REF Unit of Assessment (UoA) Administrator (Fixed Term)
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- Hybrid work
- Communication skills
- School
2d
Laboratory and Greenhouse manager
KWS UK Ltd. —Thriplow
- Full-time
- English
- Databases
- Team management
- Annual leave
Quick apply
9d
Technical Manager (INFORMED Certification Programs)
LGC Assure —Cambridge
- Full-time
- Remote
- Microsoft Powerpoint
- Continuous improvement
- Team management
Quick apply
Research Associate/ Senior Research Associate (Fixed Term)
University of Cambridge —Cambridge
- £37,694 - £59,966 a year
- Hybrid work
- University
- School
3d

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PALS Officer

West Suffolk NHS Foundation Trust -
Bury St. Edmunds

Apply Now

Job details

Part-time
£28,392 - £31,157 a year
2 days ago

Qualifications

Stakeholder liaison
Internal department liaison
Complaint handling
Patient service
Databases
Customer interaction
Communication skills

Full job description

The post holder will be the first point of contact for the Trust’s Patient Advice & Liaison Service, offering advice, information and resolution to patients and service users on their concerns and enquiries.

The PALS Officer will provide administrative support to the patient experience manager ensuring enquiries are recorded and dealt with appropriately.

The post holder will also be required to support the wider patient experience and engagement team tasks.

1. To receive, investigate and satisfactorily resolve patient and service user enquiries received via various communication channels such as email, phone, letter and face to face.

2. To provide an empathetic and responsive advice service to patients and service users.

3. To frequently communicate with patients and service users in person, on the telephone and via written communication.

4. To record and maintain PALS enquiries on the RADAR database system, escalating issues where necessary.

5. To work as part of a team, communicating with the formal complaints team and other teams within the Patient Quality team, ensuring a joined-up approach to improve the experience of patients and their families at the Trust.

6. To escalate enquiries to the patient experience manager when appropriate.

7. To be aware of the difference between PALS and formal complaints and escalate cases to colleagues when appropriate.

8. To assist with collecting organisation-wide patient feedback.

9. To manage enquiries related to lost property and work closely with wards to resolve issues.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

Please see the full job description and person specification attached for more details on the job role.

Apply Now

Refine Your Search

unit manager jobs in wethersfield, ess

PALS Officer

Senior Administrative Officer - Part Time - North Essex

Part Time Supervisor, Calvin Klein Braintree

Research Assistant (Fixed Term)

Associate Group Leader / In Vivo Unit Manager

Senior Administration Officer - Harlow - North Essex - East of England

Design & Development Engineer – Graduate Role

Project Manager

Imaging Assistant

Lecturer - Course Leader - Digital Computing

Digital Program Supervisor

Operational Support Grade - HMP Highpoint (Prison Support Role)

Depot Manager

Full Time Supervisor, CK Braintree

Multi Unit Manager

Project Manager

REF Unit of Assessment (UoA) Administrator (Fixed Term)

Laboratory and Greenhouse manager

Technical Manager (INFORMED Certification Programs)

Research Associate/ Senior Research Associate (Fixed Term)

I want to receive the latest job alerts for unit manager in wethersfield, ess

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