It support Work, Jobs in Whaley Bridge, Dby (with Salaries)

IT Service Desk Analyst
Stagecoach —Stockport
- Full-time
- Computer networking
- Employee discount
8d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
2nd Line Support Engineer
Excalon Ltd —Salford
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
- Health & wellbeing programme
- Life insurance
Quick apply
IT Technician
Shaw Education Trust —Stoke-on-Trent
- £30,024 - £33,700 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- School
- Health & wellbeing programme
- Employee discount
Quick apply
5d
IT Support Engineer
JMC Aviation —Manchester
- Monday to Friday
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
7d
IT Consultant
HG IT Ltd —Manchester
- £31,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer networking
- Work from home
- Sick pay
Quick apply
6d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- In-person
- Phone etiquette
- Communication skills
Quick apply
ICT Technician Apprentice
QA Apprenticeships —Manchester
- £25,185 a year
- Full-time
- Google Suite
- Maintenance
- Computer networking
- Employee assistance programme
1h
HR Systems Administrator
Elior UK —Macclesfield
- £30,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
Quick apply
14d
1st-2nd Line IT Support Engineer
ITM Power PLC —Sheffield
- Full-time
- Microsoft Outlook
- Writing skills
- Windows
- Free parking
- Employee assistance programme
Quick apply
Desktop Support Analyst
Brightwell —Chesterfield
- Analysis skills
- Travel
- Computer networking
- Free parking
- Employee assistance programme
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
5d
Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Systems Administrator
The Monal Technology and Business Systems UK Ltd —Stockport
- £2,900 - £3,200 a month
- Full-time
- Maintenance
- SharePoint
- In-person
Quick apply
4d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
IT Technician Apprentice
QA Apprenticeships —Salford
- £18,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
8d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Manchester
- Full-time
- Computer Science
- English
- Analysis skills
7d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Analysis skills
- Travel
- Communication skills
- Employee assistance programme

I want to receive the latest job alerts for it support in whaley bridge, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Service Desk Analyst

Stagecoach -
Stockport

Apply Now

Job details

Full-time
8 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Computer repair
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Computer networking
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory

Full job description

Salary

Competitive salary, pension, free bus travel and access to a wide range of retail discounts

Be the face of IT support at Stagecoach

Technology plays a vital role in keeping Stagecoach running smoothly, supporting colleagues across our depots, engineering operations, head office functions and customer services teams. We're looking for a motivated and customer-focused IT Service Desk Analyst to join our growing IT team. This is an exciting opportunity for someone who enjoys solving problems, helping people and building their technical expertise in a fast-paced and supportive environment. As the first point of contact for IT support, you'll provide technical assistance to colleagues across the business, ensuring issues are resolved efficiently and that every interaction delivers an outstanding customer experience. Whether you're troubleshooting Microsoft 365 issues, supporting new starters, resolving hardware faults or helping colleagues get back online quickly, you'll play a key role in keeping our business moving.

What you'll be doing:

Providing technical support via telephone, email, ticketing systems and face-to-face interactions.
Diagnosing and resolving hardware, software and operating system issues.
Supporting Microsoft 365 applications and Windows environments.
Troubleshooting user account issues within Active Directory.
Investigating basic networking and connectivity problems.
Logging, managing and updating incidents and service requests through our IT Service Management platform.
Escalating complex technical issues to specialist support teams and third-party providers where required.
Maintaining accurate ticket records and technical documentation.
Working to agreed service levels and ensuring timely resolution of support requests.
Contributing to knowledge articles, process improvements and service enhancement initiatives.

What we're looking for:

You'll have experience or knowledge of:

Windows operating systems and desktop support.
Microsoft 365 applications and services.
Active Directory user administration.
Basic networking concepts and troubleshooting.
Hardware diagnostics and first-line repair activities.

Customer Focus

You'll be someone who:

Enjoys helping people and solving problems.
Communicates clearly and professionally with users of all technical abilities.
Takes ownership of issues through to resolution.
Delivers a positive and responsive customer experience.
Remains calm and professional when managing multiple priorities.

Why join Stagecoach?

This is an excellent opportunity to build your IT career within a business that supports millions of customer journeys every year. You'll join a supportive technology team that values collaboration, development and continuous improvement. In return, you'll gain exposure to a broad range of technologies, develop your technical capabilities and make a real impact on colleagues across the organisation.

Stagecoach is proudly an inclusive employer, striving for a culture where everyone can be themselves and where all the differences people bring are truly appreciated. We welcome applications from all, irrespective of gender, ethnicity, race, religion, beliefs, disability, neurodiversity, sexual orientation, or age.

Location:

Stagecoach Shared Service Centre One Exchange, 20 Railway Road Stockport SK1 3SW

Apply Now

Refine Your Search

it support jobs in whaley bridge, dby

IT Service Desk Analyst

1st Line Service Desk Technician

2nd Line Support Engineer

IT Technician

IT Support Engineer

IT Consultant

Support Analyst

ICT Technician Apprentice

HR Systems Administrator

1st-2nd Line IT Support Engineer

Desktop Support Analyst

IT Service Desk Analyst

Helpdesk Operative

Systems Administrator

IT Support Technician

IT Support Technician

IT Technician Apprentice

IT Infrastructure Support Technician

ITS Support Engineer I, IT Services

IT Technician

I want to receive the latest job alerts for it support in whaley bridge, dby

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected