Billing specialist Work, Jobs in Whatton, Ntt (with Salaries)

Heat Network Metering and Billing Specialist
Metropolitan Thames Valley —Nottingham
- £32,765 - £34,490 a year
- Full-time
- Databases
- Continuous improvement
- Organisational skills
Quick apply
1d
Collections Analyst
Culina Group —Risley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Metering Specialist
Bastian PLC —Leicester
- £26,500 - £28,000 a year
- Full-time
- Continuous improvement
- Communication skills
Service Operations Specialist
Concentrix —Derby
- £26,520 a year
- Full-time
- Hybrid work
- Maintenance
- Store discount
- Employee discount
11h
Court of Protection Paralegal
Lawstop —Nottingham
- £25,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- In-person
- Work from home
Quick apply
9d
Dental Receptionist
Smile Clinic Group —Leicester
- £12.72 - £13.50 an hour
- Overtime
- Computer literacy
- Organisational skills
- Cleaning
- Employee discount
Quick apply
Private Client Paralegal
Eventus Recruitment Group —Nottingham
- £25,000 - £28,000 a year
- Call to connect
- Hybrid work
- Communication skills
- Free parking
Salesforce Developer
Exclusive Networks —Mansfield
- Hybrid work
- Salesforce
8d
Commercial Manager - Cleanwater
Lanes Group —Derby
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Contracts
Quick apply
Family Care Paralegal
Nelsons —Derby
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
3d
Business Development Executive
Metric —Nottingham
- Customer service
- Business development
- Recruiting
Quick apply
Private Client Solicitor
The Progeny Group Limited —Nottingham
- Full-time
- Hybrid work
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Dispute Resolution Solicitor
Eventus Recruitment Group —Loughborough
- £40,000 - £55,000 a year
- Call to connect
- Hybrid work
- Business development
- Communication skills
- Free parking
Commercial Property Solicitor
Eventus Recruitment Group —Loughborough
- £4,000 - £60,000 a year
- Call to connect
- Hybrid work
- Business development
- Communication skills
Client Director - New Business
BFY Group —Nottingham
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
Quick apply
14d
Construction Solicitor/Partner
Mallory Pryce —Stamford
- Hybrid work
- Microsoft Word
- Business development
- Contracts
Quick apply
Family Law Executive
Eventus Recruitment Group —Nottingham
- £35,000 - £50,000 a year
- Call to connect
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Childcare Solicitor
Eventus Recruitment Group —Derby
- £45,000 - £55,000 a year
- Call to connect
- Hybrid work
- Business development
- Mentoring
- Communication skills
Children Solicitor - NQ - Nottingham
The Family Law Group —Nottingham
- £34,000 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Catastrophic Injury Principal Lawyer
Thompsons Solicitors —Nottingham
- £67,437 a year
- Full-time
- Hybrid work
- Business development
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme

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Heat Network Metering and Billing Specialist

Metropolitan Thames Valley -
Nottingham

Quick apply

Job details

Full-time
£32,765 - £34,490 a year
1 day ago

Qualifications

Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Complaint handling
Databases
Purchase order creation
Continuous improvement
Organisational skills
IT
Customer interaction
Communication skills

Full job description

Contract Type: Full Time – 6 Month Fixed Term Contract
Location: Midlands and East - Waterfront House

About the Role

MTVH are looking for a dedicated and customer-focused Heat Network Metering and Billing Specialist to join our Customer Services team. This is an exciting opportunity to be part of a rapidly evolving industry, helping to deliver an excellent experience for customers across our heat metering and billing portfolio, while contributing to compliance requirements and effective income recovery.

As the primary point of contact for customers, contractors, internal colleagues and stakeholders, you will provide expert advice and support on heat network metering and billing matters. You will manage customer queries, oversee billing-related processes, monitor performance against service standards, and work closely with suppliers to ensure services are delivered effectively and represent value for money.

Therefore, as part of the team, you will help deliver high-quality services that put customers first. You'll analyse data and occupancy information, support debt recovery activities, coordinate contractor performance, and contribute to continuous service improvements. This is a varied role that requires strong communication skills, attention to detail, and the ability to build positive relationships with a wide range of stakeholders.

Key Responsibilities

Act as the lead contact for customers, contractors and internal teams on heat network metering and billing queries.
Manage customer enquiries and complaints, ensuring they are resolved within agreed service standards and SLAs.
Support effective debt management and revenue collection through the application of income recovery procedures.
Monitor occupancy data, maintain accurate records and produce reporting to support service delivery and billing accuracy.
Work collaboratively with contractors and stakeholders to deliver maintenance programmes, repairs and improvement projects while monitoring performance against KPIs
Raise and monitor purchase orders, invoices and expenditure to ensure effective financial management and value for money.

What You'll Need to Succeed

Strong communication and customer service skills, with the ability to build effective working relationships with a variety of stakeholders.
Proven experience in a role involving heat networks, billing, utilities, housing, contract management, income recovery or a related service environment.
Experience managing and analysing large datasets, with the ability to produce accurate reports and identify trends.
The ability to manage complaints confidently and professionally, delivering positive outcomes for customers.
Excellent organisational skills with the ability to prioritise workload and work effectively under pressure.
Strong IT skills, including experience using databases, spreadsheets and Microsoft Office applications.

Why Join MTVH?

At MTVH, you'll be joining an organisation committed to delivering excellent services and making a positive difference to our customers' lives. You'll work within a supportive and collaborative team environment, where your contribution will help shape and improve vital services for residents.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

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Refine Your Search

billing specialist jobs in whatton, ntt

Heat Network Metering and Billing Specialist

Collections Analyst

Metering Specialist

Service Operations Specialist

Court of Protection Paralegal

Dental Receptionist

Private Client Paralegal

Salesforce Developer

Commercial Manager - Cleanwater

Family Care Paralegal

Business Development Executive

Private Client Solicitor

Dispute Resolution Solicitor

Commercial Property Solicitor

Client Director - New Business

Construction Solicitor/Partner

Family Law Executive

Childcare Solicitor

Children Solicitor - NQ - Nottingham

Catastrophic Injury Principal Lawyer

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