Customer experience advisor Work, Jobs in Whatton, Ntt (with Salaries)

Service Advisor/Administrator
Kimberley Caravan Centre Limited —Nottingham
- £26,437 a year
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
- Store discount
- Employee discount
Quick apply
14d
Sales Advisor
PetsCorner —Nottingham
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Sales Adviser for Airgun Retail Store
Range & Country Shooting Supplies L —Sleaford
- From £13 an hour
- Full-time
- Sales
- Basic maths
- In-person
- Employee discount
Quick apply
Trainee Account Executive (HF135374312)
Flourish —Southwell
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
Customer Service Advisor
Experian —Nottingham
- Full-time
- Hybrid work
- Annual leave
Quick apply
11d
Spa & Gym Reservation & Membership Sales Consultant
The Regent Health Club & Spa —Long Eaton
- £26,440 - £50,440 a year
- Weekend availability
- Sales
- Customer service
- Salesforce
- Gym membership
Quick apply
7d
Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Annual leave
10d
Tesco Travel Money Advisor
Travelex —Mansfield
- £13.50 an hour
- Overtime
- Employee discount
Intervention Hire Monitoring Advisor
Hastings Direct —Leicester
- £27,550 - £28,800 a year
- Full-time
- Hybrid work
- Communication skills
- Life insurance
- Referral programme
Customer Service Advisor
Derby City Council —Derby
- £25,583 - £25,989 a year
- Full-time
- Computer skills
Optical Assistant
Boots —Newark-on-Trent
- Part-time
- Employee assistance programme
- Employee discount
14d
Sales Customer Advisor
JCT600 —Lincoln
- £42,500 a year
- Full-time
- Communication skills
- Annual leave
Quick apply
I&C Metering Advisor
Yü Group —Nottingham
- £26,228 a year
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Executive
Experian —Nottingham
- Full-time
Quick apply
Subsidence- Customer Experience Advisor
Crawford & Company Adjusters (UK) Ltd —Nottingham
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Assistant Director of Campus Operations
University of Lincoln —Lincoln
- University
- Continuous improvement
- Leadership
Customer Service Executive
Experian Information Solutions —Nottingham
- Full-time
Customer Service Advisor
NAPIT —Mansfield
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
1d
Operations Advisor
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Data entry
- Annual leave
- Employee discount
Quick apply
7d
Provisioning Advisor
Digital Space —Newark-on-Trent
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply

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Service Advisor/Administrator

Kimberley Caravan Centre Limited -
Nottingham

Quick apply

Job details

Permanent | Part-time | Full-time
£26,437 a year
14 days ago

Benefits

Store discount
Company pension
Employee discount
Referral programme
Car scheme

Qualifications

Microsoft Word
Document control
Vehicle service booking
Automotive warranty claim processing
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Administrative support experience
Internal department liaison
Administrative experience
Appointment booking and call handling
Accounting
Payroll
Front desk
Customer interaction
Communication skills

Full job description

At Kimberley (2026 dealer of the year!), our vision is to deliver the best caravan & motorhome buying and ownership experience for our customers and we now have an exciting opportunity for a Warranty Administrator/Service Advisor based on the front desk in our fast paced after sales department. Are you a self starter, who is able to use initiative, work to deadlines and most importantly excelling at customer service? If so then Kimberley needs you !

The individual needs to be comfortable facing customers, outgoing and personable with the ability to Influence people, problem solving mentality, Persuasive, be comfortable moving from task to task and also be assertive. A strong administrative background is ideal, ability to multi task, good customer service/people skills, be highly organised and able to work as part of a team. Excellent communication skills are a must across a variety of platforms. Also a desire to learn about our popular industry that brings joy and the freedom of travel to our customers is a must!

The job description includes but isn't limited to;

Seeing customer vehicles in and out of the business
Liasing with the workshop team
customer relations, updates and problem solving in person, phone and email
Submit detailed claims to manufacturers and support advisors in submission of claims
Invoice warranty claims to manufacturers
Chasing and submitting warranty claims and orders for dispatch dates
Ensure revenue is maximised by maximising warranty claims and invoicing whilst returning unused parts into stock and faulty parts for credit
Making timed appointments and dealing with drop off’s and collections by customers
Making bookings with reference to the workshop diary to ensure sufficient time to complete the repair
Supporting colleagues with administrative tasks
Respond to calls, emails and enquiries in a reasonable timeframe and professionally, referring the caller to the appropriate person/department, taking any messages where required.
Provide a pro-active service to customers to update them on outstanding claims
Build a strong relationship with manufacturers and respond to any incoming tasks or queries
Assist with work in progress document control, ensuring all necessary information is gathered, documented and included in the customers paperwork

And what about us?

Kimberley have over the last 40 years grown to be one of the largest family owned dealerships in the UK successfully growing our business across the midlands and at Kimberley, we're not just selling motorhomes and caravans – we're selling dreams, freedom, and the open road. As the premier destination for leisure enthusiasts, our dealership is more than just a place to buy vehicles; it's a community where passion meets possibility. Join our team at Kimberley and be surrounded by great people with a passion for delivering for our customers and a passion for our products. We seek to engage with our customers at every opportunity, taking our vehicles to them via video, social media and out on the open road. You’ll be able to sample the great outdoors for yourself with our Employee Free Vehicle Loan Scheme and other benefits including staff store discount, employee referral bonus scheme, employee of the month scheme, long service award scheme and much more. At Kimberley every day feels like an adventure and every customer interaction is a new destination waiting to be explored!

Why Kimberley is the ultimate place to work:

Passion for Adventure: Our team shares a deep love for exploration and a genuine excitement for the motorhome lifestyle. From road trips to camping adventures, we live and breathe the spirit of adventure every day.

Innovative Culture: We're not afraid to blaze new trails and push the boundaries of what's possible. With a culture of innovation and creativity, there's always room to grow and develop new skills.

Customer-Centric Approach: At Kimberley, our customers are at the heart of everything we do. We go above and beyond to provide personalised service and create unforgettable experiences for each and every visitor.

Team Spirit: We're more than just colleagues – we're a tight-knit team of like-minded individuals who support and inspire each other.

Opportunities for Growth: With a growing business and a commitment to employee development, Kimberley offers opportunities for personal growth.

Fun and Excitement: From test-driving the latest models to organising customer events and rallies, there's never a dull moment at Kimberley. We believe in having fun while we work and creating memorable experiences for both our team members and our customers.

If you're passionate about adventure apply today.

The working days for this position are between Monday to Friday 8.30am to 5.00pm, working the occasional Saturday. For any Saturday worked, you will be able to have a day off in the week. There is also a bonus available based on team performance monthly.

Pay: £26,437.00 per year

Benefits:

Company pension
Employee discount

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in whatton, ntt

Service Advisor/Administrator

Sales Advisor

Sales Adviser for Airgun Retail Store

Trainee Account Executive (HF135374312)

Customer Service Advisor

Spa & Gym Reservation & Membership Sales Consultant

Customer Service Advisor

Tesco Travel Money Advisor

Intervention Hire Monitoring Advisor

Customer Service Advisor

Optical Assistant

Sales Customer Advisor

I&C Metering Advisor

Customer Service Executive

Subsidence- Customer Experience Advisor

Assistant Director of Campus Operations

Customer Service Executive

Customer Service Advisor

Operations Advisor

Provisioning Advisor

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