Information technology managers Work, Jobs in Whetstone, Lec (with Salaries)

ICT Service Delivery Manager
Civic Recruitment Limited —Loughborough
- £29.40 an hour
- Full-time
- Hybrid work
- In-person
Quick apply
Senior Manager, Operational Technology
Saputo Inc. —Nuneaton
- Full-time
- Continuous improvement
- Leadership
- Free parking
- Employee discount
Head of Ecommerce and IT Asset Reuse
The Air Ambulance Service —Rugby
- £55,951 a year
- Full-time
- Merchandising
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Team management
Senior Manager - IT Shared Service (Major Incident)
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Team management
Major Incident Management Lead
Coventry Building Society —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Service Desk Manager
ParentPay Group —Coventry
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
- Communication skills
Head of IT Operations
NewCold —Corby
- Hybrid work
- Management
- Travel
- Training & development
- Free parking
- Annual leave
Technical Support Manager - Aprolis UK
Monnoyeur —Corby
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Major Incident Management Lead
The Co-operative Bank —Coventry
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- DevOps
- Travel
- Mentoring
Technology Manager
Sainsbury's —Coventry
- Customer service
- Continuous improvement
- Agile
- Employee assistance programme
- Employee discount
2d
Shift Lead
HCLTech —Coventry
- Team management
1d

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ICT Service Delivery Manager

Civic Recruitment Limited
Loughborough

Quick apply

Job details

Full-time | Fixed term contract
£29.40 an hour

Qualifications

ITIL Certification
IT service management
IT support
IT strategy alignment
Project progress tracking
Progress tracking

Full job description

17 months contract with a local authority

Rate: £29.40 per hour Umbrella

Summary

The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role is crucial in ensuring that systems, infrastructure, support services, and technology solutions align with organizational needs, providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement.

Responsibilities

Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction.
Monitor and manage service performance against agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Ensure the effective operation and continuous improvement of ICT Service Desk, Information Governance, Security, Infrastructure, and support services.
Drive a customer-focused culture across ICT services and support functions.
Manage and deliver ICT projects and programmes within agreed timescales, budgets, and quality standards.
Support the implementation of corporate strategies, service plans, digital transformation initiatives, and technology improvements.
Contribute to business transformation projects by ensuring ICT solutions effectively support organisational objectives.
Monitor project progress, identify risks, and implement corrective actions where necessary.

Requirements:

Significant experience managing ICT service delivery or ICT operations within a complex organisation.
Demonstrable experience leading customer-focused ICT services and support functions.
Degree-level qualification in ICT, Information Systems, Computer Science, Business Technology, or a related discipline, or equivalent relevant experience.
ITIL Foundation (v3 or v4) qualification or higher.
Evidence of ongoing Continuing Professional Development (CPD) relevant to ICT, digital services, cyber security, or public sector transformation.

Additional Information

Working hours: 37 hours per week
Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom
Work pattern: 2 days remote, 3 days in the office
Payment schedule: Bi-weekly
Application deadline: 28th August 2026, apply ASAP.

The ICT Service Delivery Manager is responsible for leading the effective operational delivery of ICT services, ensuring systems, infrastructure, support services, and technology solutions meet organisational needs and provide a high-quality, customer-focused experience.

Quick apply

Refine Your Search

information technology managers jobs in whetstone, lec

ICT Service Delivery Manager

Senior Manager, Operational Technology

Head of Ecommerce and IT Asset Reuse

Senior Manager - IT Shared Service (Major Incident)

Senior Manager - IT Shared Service (Major Incident)

Major Incident Management Lead

Service Desk Manager

Head of IT Operations

Technical Support Manager - Aprolis UK

Major Incident Management Lead

Technology Manager

Shift Lead

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17 months contract with a local authority

Rate: £29.40 per hour Umbrella

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