Newport Live is an award winning not for profit sport, leisure and cultural trust, and registered UK Charity. We have an excellent track record of delivering innovative programmes and services to our communities and residents that ‘inspire people to be happier and healthier’. With a highly anticipated new leisure centre opening in early 2027, there has never been a more exciting time to join us!
We have a fantastic opportunity for Health and Fitness Manager to join us as the lead for all health and fitness services across each of of our venues, with responsibility for motivating and developing our fitness colleagues, and driving the commercial success of our health and fitness programmes.
This role is perfect for an experienced manager looking for a new challenge, with the chance to make real impact on both our team and our members, helping to shape the future of health and fitness in our community.
Main responsibilities include:
- Lead, motivate, and develop our health and fitness teams to deliver high-quality services
- Drive membership sales, retention, and overall commercial performance
- Oversee the planning, delivery, and review of fitness programmes, including group exercise and personal training
- Manage budgets, KPI's, and operational resources effectively
- Ensure excellent customer experiences across all venues
- Recruit, train, and mentor colleagues to maintain consistent standards
- Promote health and fitness services through internal and external engagement
- Ensure compliance with health, safety, and regulatory standards
Key Essential Experiences and Qualifications for the Role
- Leadership or team management experience in a fitness, health or customer-focussed environment
- Experience developing and delivering fitness programmes, including group exercise and personal training
- Proven commercial or sales experience in a target-driven environment
- Knowledge of customer service impact on retention and engagement
- REPS Level 3 fitness qualification
- GP referral qualification (or other Level 4 certifications)
- Minimum of three CPD's in group exercise class instruction (e.g., Kettlebells, indoor cycling, Zumba)
Beneficial Experience and Qualifications
- Programming group exercise classes
- Experience managing children's fitness programmes
- Working within public or third sector environments
- Supporting marketing or engagement campaigns
- REPS membership
- Ability to communicate in Welsh (or any others languages in addition to English)
Additional Information
- This role is subject to a satisfactory Disclosure and Barring Service (DBS) check
- As travel between our sites across Newport is required, it is beneficial for you to have a full driving licence, and access to your own vehicle
You should have the drive and passion for working in a sporting, leisure, and cultural environment, and demonstrate our core values of Care, Passion, Teamwork, Inspiration, Innovation, and Inclusivity.
For more information on working at Newport Live and for the full job description, please visit our website: www.newportlive.co.uk/careers
Hours: Full time; 37 hours per week with requirement to work flexibly to meet the needs of the business
Starting Salary: £38,542 per annum
Benefits: 33 days holiday (including bank holiday entitlement) each year, free Newport Live membership, generous pension scheme, uniform provided, café discount, free on-site parking, company sick pay, cycle to work scheme and wellbeing programmes.
Job Type: Full-time
Pay: From £38,542.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Sick pay
Application question(s):
- Please outline your motivation for applying for this role
Language:
Licence/Certification:
- REPS level 3 qualification (required)
- CPD in at least three group exercise class instructions (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
