Business advisor Work, Jobs in Whitley Bay, Twr (with Salaries)

Customer Experience Advisor - JLR (12 month fixed term contract)
MSX International —Whitley Bay
- Up to £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Customer Advisor
Boots —North Shields
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Employment Advisor
North Tyneside Council —North Tyneside
- £32,061 - £33,699 a year
- Full-time
- Organisational skills
Service Advisor (Customer Service)
Everflow —Peterlee
- £26,678 - £29,987 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Annual leave
Customer Advisor
Vertu Motors —Gateshead
- £26,436.00 - £27,476.80 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Workshop Controller
Pulman Group —Durham
- From £40,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
HR Associate
Reeves Independent —Newcastle upon Tyne
- £32,500 a year
- Full-time
- Human resources
- Organisational skills
- SharePoint
- Annual leave
Quick apply
12d
Retail Sales Advisor - North Shields
Oak Furnitureland —North Shields
- £43,000 - £46,100 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Customer Sales Advisor
Halfords —Cramlington
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
4d
Customer Service Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £27,200 - £29,325 a year
- Full-time
- Customer service
- Microsoft Office
- IT
Quick apply
People Business Partner
Tritility Limited —Jarrow
- Up to £50,000 a year
- Full-time
- Management
- Data analysis skills
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
3d
Trainee Dispenser
Boots —North Shields
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
Retentions Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
SHEQ Advisor
Durrants —Newcastle upon Tyne
- £50,000 - £55,000 an hour
- Full-time
- Bachelor's degree
- Travel
- In-person
- Sick pay
Quick apply
Retention & Quality Specialist
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,000 - £26,000 a year
- Full-time
- Communication skills
- Employee discount
- Referral programme
Quick apply
Sales Team Leader
One Utility Bill —Newcastle upon Tyne
- £32,572.95 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Events Coordinator
Dakota Hotels —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
10d
Customer Care Call Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Annual leave
- Employee discount
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Gateshead
- £3,800 a month
- Full-time
Quick apply

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business advisor jobs near whitley bay, twr

Customer Experience Advisor - JLR (12 month fixed term contract)

MSX International -
Whitley Bay

Quick apply

Job details

Full-time
Up to £38,000 a year
4 days ago

Benefits

Annual leave
Company pension
Car scheme

Qualifications

Communication skills

Full job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

Supporting the launch of the Jaguar Land Rover OneApp (Telematics app) within the Jaguar Land Rover Customer Relationship Centre
Handle customer enquiries, complaints, and escalations professionally and efficiently.
Providing answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
Record events and problems and their resolutions in a ticketing system.
Liaise with Client; work hand in hand with JLR individuals and teams.
Ensure all correct processes and procedures are followed.
Build strong relationships with customers to promote loyalty and retention.

Qualifications

Must:

Experience in customer experience roles.
Strong communication and interpersonal skills.
Excellent problem-solving and conflict-resolution abilities.
Experience using CRM and customer feedback management systems.
Experience in troubleshooting issues.
Good problem-solving skills and communication skills.

Desirable:

Experience within the automotive industry or luxury retail environment.
Knowledge of customer journey mapping and customer experience methodologies.
Understanding of NPS, CSI, and customer insight tools.

Additional Information

Working hours and location

12 month fixed contract

Coventry

Monday-Friday

08:00 - 17:00 hours (week on, week off)

4 week induction in office - Jaguar Land Rover Whitley, Coventry

2 week Grad Bay - Jaguar Land Rover Whitley

2 days in office Tuesday and Wednesday (after 6 weeks)

Package

Up to £38,000 per year
25 day annual leave entitlement (plus bank holidays)
Company contributory pension plan
Cashback healthcare scheme
Life Assurance
Car Salary Exchange Scheme

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Quick apply

Refine Your Search

business advisor jobs in whitley bay, twr

Customer Experience Advisor - JLR (12 month fixed term contract)

Customer Advisor

Employment Advisor

Service Advisor (Customer Service)

Customer Advisor

Workshop Controller

HR Associate

Retail Sales Advisor - North Shields

Customer Sales Advisor

Customer Service Advisor

People Business Partner

Trainee Dispenser

Retentions Advisor

SHEQ Advisor

Retention & Quality Specialist

Sales Team Leader

JUNIOR SALES ADVISOR

Events Coordinator

Customer Care Call Advisor

Junior Commercial Advisor

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