Duty manager Work, Jobs in Wickford Park, Ess (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
Park Manager
Berkeleyparks —Hockley
- £28,000 a year
- Full-time
- Customer service
- Team management
- IT
Quick apply
12d
Duty Manager
Iceland —Rayleigh
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Duty Pharmacy Manager - Southend P/T
Tesco UK —Southend-on-Sea
- Up to £52,000 a year
- Full-time
- IT
Duty Manager
Monkey bizness Rochford —Rochford
- £23,608.00 - £27,476.80 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
12d
Duty Manager
Swale Community Leisure Ltd —Sittingbourne
- £28,470 a year
- Weekend availability
- Supervising experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
Centre Manager (SG)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Administrative experience
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13h
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Duty Manager - Thurrock
Smyths Toys —Thurrock
- From £32,000 a year
- Weekend availability
- Microsoft Office
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Transport Manager
GXO Logistics —Maidstone
- Up to £61,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Retail Supervisor
Screwfix —Wickford
- £14.08 an hour
- Weekend availability
- Annual leave
- Employee discount
11d
Duty Manager
Prezzo Italian —Rayleigh
- £12.99 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Supervising experience
Quick apply
Assistant Security Manager
VIP Security (Essex) Ltd —Wickford
- From £27,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
Quick apply
14d
Centre Manager (BC)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Administrative experience
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13h
General Manager
TeamSport —Basildon
- Weekend availability
- Management
- Leadership
- Communication skills
14d
Fitness Manager
Virgin Active —Thundersley
- £32,188 - £33,800 a year
- Full-time
- Annual leave
- Employee discount
10d
Manager
Monkey bizness Rochford —Rochford
- £23,608.00 - £27,476.80 a year
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
12d
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Duty Manager
The Maidstone Leisure Trust —Maidstone
- £29,200 a year
- Weekend availability
- Customer service
- Communication skills
- Employee assistance programme

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in wickford park, ess

Duty Manager

Park Manager

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Duty Pharmacy Manager - Southend P/T

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Customer Service Manager

Centre Manager (SG)

General Manager

Duty Manager - Thurrock

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Centre Manager (BC)

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Manager

Centre Coordinator

Duty Manager

I want to receive the latest job alerts for duty manager in wickford park, ess

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