Technical support Work, Jobs in Willaston, Chs (with Salaries)

Technical Support Advisor
Radius Limited —Crewe
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
IT Technician Apprentice
JBC Skills Training Ltd —Ellesmere
- £16,640 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Annual leave
Quick apply
Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Site Network - Technical Support
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
11d
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
Helpdesk Coordinator
Equans —Winsford
- Full-time
- Customer service
- IT
- Annual leave
- Employee assistance programme
10d
1st Line Support Engineer
Hudson Hill Consulting —Runcorn
- Up to £28,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
11d
IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
4d
3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
3d
Senior IT Technician
Shaw Education Trust —Stoke-on-Trent
- £33,700 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Mentoring
- IT
- Free parking
- Store discount
Quick apply
4d
Technical Support apprentice level 4
Primary Goal —Telford
- £18,500 - £19,500 a year
- Full-time
- English
- Windows
- Linux
Quick apply
Service Co-ordinator - Helpdesk - 12 month FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
IT Technician
Sumer —Stoke-on-Trent
- Hybrid work
- Azure
- Windows
- Scripting
Quick apply
5d
Junior Support Specialist
Booking Experts —Chester
- Hybrid work
- Hospitality
- Communication skills
- Annual leave
IT Support Specialist - (MSP)
Equasys —Warrington
- £32,000 - £37,000 a year
- Full-time
- Azure
- Windows
- Driving
- Free parking
- Sick pay
Quick apply

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Technical Support Advisor

Radius Limited -
Crewe

Quick apply

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Company Description

At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes.

Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future.

Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management.

We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.

We've achieved big things already, but we're just getting started.

This is where you come in...

Job Description

The role of technical support advisor is really important to us. You will be responsible for the triage and resolution of customers technical queries providing feedback both to the client and other internal departments. Required to learn both our software and hardware products you will develop an understanding and the ability to analyse issues as reported.

We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.

Your responsibilities day to day will be…

Working through tickets on our CRM system with emphasis on good customer contact with phone or email, ensuring they are kept informed at every stage of the resolution.
Complete detailed checks of accounts providing accurate feedback direct to clients and also other business areas.
Build good relationships with internal stakeholders including customer service, installations, onboarding, and complaints.
Have an awareness of trends and repeating issues, escalating to your line manager any out of the ordinary occurrences.
Supporting other business areas at peak times with phone line coverage
In a customer facing role there is an expectation that you generate leads and referrals for wider Radius products and services

Qualifications

Strong communicator, equally at ease speaking to external and internal contacts.
A high attention to detail with strong organisational skills
A problem-solving mentality.
Self-motivated, capable of working on own initiative.
A good understanding of Microsoft Office

Additional Information

Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions.

You’ll also have access to our competitive reward and benefits package, which includes:

25 days holiday + bank holidays
Pension
Life assurance
Employee fuel card scheme
Electric Vehicle scheme
Employee assistance programme
Wellness and healthcare assistance via ‘Help@Hand’ by Unum
‘Cycle to work’ scheme
Free breakfast daily in the office

And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with pizzeria, roof top bar and much more!

#LI-JF1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

Global Female Health Policy & Female Health Champions
Pregnancy Loss and Fertility Treatment Policies
Endometriosis Friendly Employer (UK)
Women-focused gym & female health events
Mental Health First Aiders
Disability Confident Committed Employer (Level 1)
Race at Work Charter signatory
Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025
Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match funding

Next Steps

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Quick apply

Refine Your Search

technical support jobs in willaston, chs

Technical Support Advisor

IT Technician Apprentice

Technical Support Analyst

IT Support Analyst

Site Network - Technical Support

First Line Technical Support

IT Support Analyst (On Site)

VodafoneThree - Incident Specialist

Helpdesk Coordinator

1st Line Support Engineer

IT Support Technician

IT Infrastructure Support Technician

3rd Line/Team Leader - Service Desk

Senior IT Technician

Technical Support apprentice level 4

Service Co-ordinator - Helpdesk - 12 month FTC

IT Client Support Specialist

IT Technician

Junior Support Specialist

IT Support Specialist - (MSP)

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