Service delivery manager Work, Jobs in Willesden Green (with Salaries)

Senior Service Delivery Manager
SoftwareOne —London
- Full-time
- Hybrid work
- English
- Continuous improvement
- Contracts
11d
Service Delivery Manager
WallStreetDocs —London
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Service Delivery Manager
ABM —Harlington
- Full-time
- Team management
Service Delivery Manager
ECI —London
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Continuous improvement
Operation Manager
Newham Council —London
- £57,402 - £60,573 a year
- Full-time
- Leadership
8d
Service Delivery Manager
FalconSmartIT —London
- Continuous improvement
- Leadership
- Analytics
Quick apply
Service Delivery Manager
ABM UK —London Heathrow Airport
- Computer literacy
- Team management
- Communication skills
- Employee discount
Quick apply
Service Delivery Manager
Ekco —London
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Service Delivery Manager
Unisys —London
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
10d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Computer literacy
- Team management
- Budgeting
- Annual leave
- Employee discount
Quick apply
Senior Service Delivery Manager
Advania UK —London
- £60,000 - £75,000 a year
- Hybrid work
- Machine learning
- Travel
- Phone etiquette
3d
Service Delivery Manager
Zenzero Solutions —London
Service Delivery Manager
Version 1 —London
- Full-time
- Remote
- Customer service
- English
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills
Service Delivery Manager
Zaizi —London
- Hybrid work
- AWS
- Continuous improvement
- Annual leave
- Work from home
Quick apply
10d
Service Delivery Manager (SDM)- Restaurants
NCR —West London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
11d
PRODUCTION MANAGER/ ADMINISTRATION ASSISTANT
AT Cronin Workshop Ltd —Acton
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Quick apply
Junior Service Delivery Manager
Ericsson —Harrow
- Computer Science
- Engineering
- English
General Manager
CH&CO —London
- £65,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership

I want to receive the latest job alerts for service delivery manager in willesden green

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service delivery manager jobs near willesden green

Senior Service Delivery Manager jobs in London

Administrative Assistant jobs in Acton

Service Delivery Manager jobs in London

General Manager jobs in London

Operations Manager jobs in London

Senior Service Delivery Manager jobs in Newcastle Upon Tyne

Weekend Delivery jobs in London

Senior Service Delivery Manager jobs in Birmingham

Night Delivery Driver jobs in London

Senior Service Delivery Manager jobs in Exeter

Cash In Hand Delivery Driver jobs in London

Entry Level Customer Success jobs in London

Remote Weekend Customer Service Job jobs in London

Customer Service Manager jobs in Liverpool

Customer Service Manager jobs in Leeds

Customer Service Manager jobs in Horsham Rh13

No Experience Civil Service jobs in Birmingham

Customer Service Manager jobs in Plymouth

Optical Assistant jobs in London

Administrative Assistant jobs in Croydon

Senior Service Delivery Manager

SoftwareOne -
London

Apply Now

Job details

Full-time
11 days ago

Qualifications

Contract management
Client engagement
Stakeholder liaison
IT service management
English
Continuous improvement
Continuous improvement cycles oversight
Risk management
Relationship management
Contracts
Customer interaction
Team motivation leadership

Full job description

Job Function: Services The role:

Are you the one clients call when things go wrong – and trust when it matters most?
Do you turn service challenges into measurable success?
Can you balance delivery excellence with commercial impact?

Practical Information

Location: United Kingdom | Work Arrangement: Hybrid| Contract type: Full-time | Visa Requirements: Valid Visa for UK | Language Requirements: Fluent/professional English, written and verbal

We are looking for a Service Delivery Manager (SDM) who thrives at the intersection of customer satisfaction, operational excellence, and business growth. In this role, you will own the end-to-end service experience, acting as the trusted partner to our clients while ensuring services are delivered seamlessly, on time, and to the highest quality standards.

Key responsibilities

Own client relationships and drive exceptional customer satisfaction (CSAT)
Lead end-to-end service delivery aligned to SLAs, KPIs, and business goals
Monitor performance, identify improvements, and proactively resolve issues
Drive continuous service improvement and operational efficiency
Manage risk, contracts, and service performance reporting
Partner cross-functionally to deliver and evolve client solutions
Identify opportunities to expand and grow client engagements

What we need to see from you:

Multiple years’ experience in client-facing roles, project or program management, or service industry positions
Strong ability to communicate effectively with clients and internal teams, simplifying complex information into accessible language
A deep commitment to advocating for clients, gathering feedback, and constantly striving to enhance customer experience
Capable of motivating and leading teams, ensuring clear communication, effective task delegation, and a positive work environment
A solid understanding of ITIL principles and best practices, with hands-on experience in service delivery and managing SLAs

If you bring a data-driven mindset, strong stakeholder management, and a passion for service excellence, we would love to hear from you.

What we offer

Our company benefits vary based on your location, but always include:

Global company culture: We defined our 6 core values through our company culture (https://www.softwareone.com/en/our-story/our-values)
A mentor who supports your successful start and is at your side with advice and action
President’s Club: Recognition awarded by leadership and your peers
Flexible work: Do great work from anywhere but also visit local office to deliver excellence in team relationship
Lifelong education: A variety of training and development opportunities
Hire to Grow: We optimize our internal structures and feedback culture constantly to be your Employer of Choice, today and in future

Why SoftwareOne?:

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.

Accommodations:

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

Apply Now

Refine Your Search

service delivery manager jobs in willesden green

Senior Service Delivery Manager