It Work, Jobs in Willington, Bdf (with Salaries)

Technical Support Engineer
Cambrionix —Cambridge
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- Communication skills
- Free parking
- Life insurance
Quick apply
11d
4 Year Technical Degree Apprentice (IT & Technology)
Unisys —Milton Keynes
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
11d
IT Project Test Assistant
World Vision International —Milton Keynes
- Full-time
- Microsoft Word
- In-person
- Business
- Work from home
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Word
- Communication skills
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
IT & Information Security Management System Coordinator
Cambridge Intelligence —Cambridge
- Hybrid work
- Google Suite
- Organisational skills
- Leadership
- Annual leave
3rd line service desk engineer
Total IT Technology Solutions Ltd —Bedford
- £38,000 - £42,000 a year
- Full-time
- Customer service
- Mentoring
- Computer networking
- Annual leave
- Referral programme
Quick apply
2d
Sr Desktop Support Technician - TS/SCI – RAF Molesworth UK
General Dynamics Information Technology —Molesworth
- £33.97 - £35.19 an hour
- Bachelor's degree
- Travel
- No travel
IT Operations Manager
SPT Labtech —Cambridge
- Full-time
- Hybrid work
- Team management
- Leadership
Quick apply
IT Support Executive
East West Rail —Milton Keynes
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Analytics
- Annual leave
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £33,637 - £37,987 a year
- Computer networking
Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Communication skills
IT Operations & Project Coordinator
SMC Corporation (UK) Ltd —Milton Keynes
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Employee discount
Quick apply
IT Analyst
Billing Finance Ltd. —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
3d
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Windows
- School
Service Desk Team Leader
Advania UK —Milton Keynes
- £40,000 - £50,000 a year
- Hybrid work
- Team management
- Recruiting
4d
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply

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Technical Support Engineer

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
11 days ago

Benefits

Free parking
Cycle to work scheme
Discounted or free food
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
cURL
Firmware
Computer hardware
Scripting
Technical writing
APIs
Mac OS
Software testing
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Debugging
Help desk

Full job description

Cambrionix is the world leader in manufacturing intelligent USB hubs, enabling mass mobile device management. We take pride in creating the fastest and most reliable USB hubs on the planet, trusted by some of the largest tech companies and biggest brands globally.

This role will take responsibility for key support activities across both hardware and software products. It is hands-on, and will involve working with the development teams, and focusing on improving the support experience for customers and internal users. You will be acting as the link between customer support and Engineering.

Validating technical issues, supporting ongoing testing, and contributing to user-facing documentations that enhances product clarity and usability, will be key requirements of the role.

Key Responsibilities

· Support Ownership
Manage technical support cases, identify recurring issues, and contribute to the ongoing improvement of support processes. Working directly with customers to understand technical problems and help resolve them

Hands-On Troubleshooting
Working with Engineering/Product teams to diagnose and resolve issues. Reproduce and investigate bugs using real hardware and software configurations and provide clear reports to engineering for resolution.

Use of Technical Tools
Apply working knowledge of cURL, HTML, and CSS tools to assist with debugging, API testing, and resolving web-based issues.

Create and Maintain Documentation
Write user guides, support articles, and technical documentation to assist both internal teams and external users.

Assist with Engineering Testing
Support the engineering team with product testing, diagnostics, and quality assurance tasks during development cycles. Identify trends and recurring issues and feed insights back into Engineering and Product teams to improve the product and customer experience.

Some of the issue you will help to resolve could be:

· Hardware connectivity

· USB/device behaviour

· APIs and web-based issues

· Software configuration

· Firmware/software interactions

· Reproducing customer environments

· Diagnosing whether an issue is hardware, software or configuration-related

Skills and experience

· Technical support or engineering support role.

· Practical understanding of hardware/software integration and system troubleshooting.

· Basic coding or scripting familiarity (e.g. cURL, HTML, CSS).

· Strong problem-solving skills and attention to technical detail.

· Excellent written communication skills for creating support documentation.

Additional optional requirements

· Working across macOS, Windows, and Linux environments.

· Relevant technical qualification would be advantageous.

· USB device behaviour and power delivery troubleshooting.

· MDM tools or device provisioning processes (e.g. Apple Configurator).

The ideal candidate will be:

· Curious and willing to investigate problems rather than simply escalate them

· Comfortable working independently

· Patient and customer-focused

· Able to explain technical concepts clearly

· Collaborative and comfortable working with Engineering teams

Benefits include:

· 25 days holiday plus bank holidays

· Cycle to work and EV scheme

· Life assurance

· Private medical insurance

· Health care scheme

· Along with a great working environment and a fridge full of drinks and snacks - some of them healthy!

Why Join Us?

At Cambrionix, you’ll be at the forefront of a rapidly growing company. We value expertise, innovation, and a collaborative approach, providing an environment where you can thrive and grow your career. If you're ready to take on an exciting challenge and make an impact, we’d love to hear from you!

Pay: £38,000.00-£40,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Discounted or free food
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

technical support : 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

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I want to receive the latest job alerts for it in willington, bdf

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