Customer service manager Work, Jobs in Winchester, Ham (with Salaries)

Customer Relationship Manager
Access Care Management Limited —Stockbridge
- £30,000 - £32,000 a year
- Full-time
- CRM software
- Customer service
- No experience needed
- Free parking
- Store discount
Quick apply
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Customer Service Team Manager
Benefact Group —Eastleigh
- Up to £40,000 a year
- Monday to Friday
- Recruiting
- Training & development
- Leadership
- Annual leave
- Sick pay
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Assistant Store Manager
The White Company —Winchester
- Customer service
- Training & development
- Retail management
- Employee discount
Team Leader
Southern Co-op —Winchester
- Part-time
- Customer service
- Retail management
- Employee assistance programme
- Employee discount
Hotel Duty Manager
Premier Inn —Winchester
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Duty Manager
Stagecoach —Winchester
- £39,744 a year
- Full-time
- Computer literacy
- Computer skills
- Training & development
- Annual leave
8d
Customer Success Manager (Buyers)
Once For All UK —Basingstoke
- From £35,000 a year
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
Billing Manager
Serco Group —Hook
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Communication skills
7d
Sales Admin Team Leader
Dawson Forte —Chandlers Ford
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Service Delivery Manager
Nomios —Basingstoke
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Continuous improvement
Quick apply
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Contracts
- In-person
- Negotiation
- Annual leave
- Referral programme
Quick apply
11d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Training & development
- Communication skills
- Employee discount
Quick apply
Operational Excellence Lead (Customer Services)
B&Q —Eastleigh
- From £52,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Annual leave
- Employee assistance programme
3d
Office Manager/Senior Facilities Officer
BMT —Fareham
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Salesforce
- Communication skills
Quick apply
Transaction Manager
Van Mossel Automotive Group UK Ltd —Southampton
- £32,500 - £55,000 a year
- Full-time
- Sales
- Computer skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

I want to receive the latest job alerts for customer service manager in winchester, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near winchester, ham

Customer Relationship Manager

Access Care Management Limited
Stockbridge

Quick apply

Job details

Full-time
£30,000 - £32,000 a year

Benefits

Free parking
Store discount
Additional leave
Company pension
Company events
Employee discount

Qualifications

CRM software
Client engagement
Customer service
No experience needed
Account management experience (1–3 years)
Recruiting
Relationship management
Customer support
Customer interaction
Account management
Communication skills
Time management

Full job description

Customer Relationship Manager

£30,000–£32,000 depending on experience
Full-time | Permanent | Office-based | Stockbridge, Hampshire

Customer Service | Relationship Management | Account Management

Are you an experienced customer service, account management or relationship management professional who genuinely enjoys building strong relationships and delivering an exceptional customer experience?

Access Care is looking for a warm, capable and highly organised Customer Relationship Manager to join our established, family-run business in Stockbridge.

You'll manage your own portfolio of professional live-in carers, becoming their principal point of contact and building trusted, long-term relationships with them. This is a busy, people-focused role combining outstanding customer service, proactive relationship and portfolio management, problem-solving and excellent organisation.

You do not need previous experience in the care sector. We're much more interested in your ability to build relationships, communicate brilliantly, manage a busy portfolio and take genuine ownership of the customer experience.

If you've worked in customer service, account management, recruitment, hospitality, property, professional services or another relationship-led environment, we'd love to hear from you.

The Role

As our Customer Relationship Manager, you'll take ownership of a portfolio of professional live-in carers and ensure they receive an exceptional, responsive and highly personal service throughout their relationship with Access Care.

Your responsibilities will include:

Building and maintaining trusted, long-term relationships with your portfolio.
Acting as the principal point of contact for the professional carers you represent.
Delivering exceptional customer service by telephone and email.
Proactively managing communication, follow-up, engagement and availability.
Understanding each carer's experience, preferences and availability so they can be considered for suitable opportunities.
Handling sensitive or complex conversations with confidence, empathy and professionalism.
Solving problems calmly and taking ownership through to resolution.
Contributing to excellent carer satisfaction, engagement, retention and utilisation.
Working closely with colleagues to achieve high-quality introductions between carers and clients.
Coordinating smooth carer changeovers and assisting with emergency cover when required.
Maintaining accurate records, administration and timely communication.
Identifying opportunities to continually improve the customer experience and the way we work.

About You

You'll be someone who genuinely enjoys working with people and takes pride in delivering excellent service.

You'll ideally bring:

Proven experience in customer service, customer relationship management, account management, recruitment, hospitality, property, professional services or another relationship-led role.
Experience managing customer, client, candidate or account relationships.
A strong customer service background and genuine commitment to delivering an exceptional experience.
Excellent telephone manner and outstanding written and verbal communication skills.
Strong relationship-building and interpersonal skills.
Confidence handling sensitive, challenging or complex conversations professionally.
Strong problem-solving skills and sound judgement.
Excellent organisation, administration and time management.
The ability to manage multiple priorities whilst maintaining excellent attention to detail.
A proactive approach to communication and follow-up.
Confidence using CRM or other customer management systems.
Strong general IT skills.

Experience managing your own portfolio, caseload or group of customers would be advantageous.

Previous care-sector experience is not required. Full training in Access Care, live-in care and the way we work will be provided.

Why Access Care?

Access Care is an independent, family-run business that has been introducing exceptional professional live-in carers to private households across the UK since 1994.

For more than thirty years, we've built our reputation on exceptional personal service, trusted relationships and doing things properly.

We're ambitious without losing our kindness, professional without losing our personality and proud to have created a working environment where people are trusted to take ownership and encouraged to contribute ideas.

Salary & Benefits

£30,000–£32,000 depending on experience

You'll also receive:

31 days' holiday each year, inclusive of Bank Holidays and an extra day off for your birthday, increasing to 34 days with length of service.
Complimentary Lifestyle Card membership, providing access to thousands of discounts.
30% staff discount at O&P Stockbridge.
30% Friends & Family discount on Access Care agency fees.
Company pension scheme, subject to eligibility.
Ongoing training and professional development.
Genuine opportunities for career progression.
Free parking close to the office.
Uniform provided.
Team socials and company events.
A beautiful working environment in the heart of Stockbridge.

Location & Hours

This is a full-time, permanent, office-based position at The Old Police House in the centre of Stockbridge, Hampshire.

Hours: Monday to Friday, 9.00am–5.00pm.

The role also includes participation in our shared out-of-hours telephone rota, typically one week in every 8–12 weeks.

How to Apply

If you're an experienced customer service or relationship management professional looking for a role where great communication, strong relationships and exceptional service genuinely matter, we'd love to hear from you.

Please apply with your CV and a covering letter telling us:

Why this role appeals to you.
Why you believe you'd be a great fit for Access Care.
What experience and qualities you would bring to our team.

We'd also love to hear about a time when you built a relationship that made a genuine difference to someone. It could have been a customer, client, candidate, colleague or anyone else.

Applications close on Monday 31 August 2026. We review applications as they are received and may begin interviewing before the closing date.

Pay: £30,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
Store discount

Ability to commute/relocate:

Stockbridge, Hampshire: reliably commute or plan to relocate before starting work (required)

Application question(s):

Do you have experience managing ongoing relationships with a portfolio of customers, clients, candidates or accounts?

Experience:

Customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in winchester, ham

Customer Relationship Manager

Customer Success Manager

Customer Service Team Manager

Customer Operational Delivery Manager

Assistant Store Manager

Team Leader

Hotel Duty Manager

Duty Manager

Customer Success Manager (Buyers)

Billing Manager

Sales Admin Team Leader

Service Delivery Manager

Senior Business Development Manager

Sales Centre Manager

Operational Excellence Lead (Customer Services)

Office Manager/Senior Facilities Officer

Customer Service & Experience Team Leader

Senior Customer Experience Manager

Customer Relationship Manager

Transaction Manager

I want to receive the latest job alerts for customer service manager in winchester, ham

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected