Reception team leader Work, Jobs in Windermere, Cma (with Salaries)

Reception Team Leader
Langdale Chase —Windermere
- Full-time
- Hotel
- Front desk
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
1d
Guest Service Manager
Langdale Chase —Windermere
- Full-time
- Hotel
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Front Office Manager
Rydal Hall Ltd —Rydal
- £28,000 - £30,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Assistant Restaurant Manager
Langdale Chase —Windermere
- Full-time
- Customer service
- Hotel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Hotel - Duty Manager
Premier Inn —Kendal
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Head Housekeeper
New Dungeon Ghyll Ltd —Ambleside
- Part-time
- Management
- Hotel
- Cleaning
- Employee discount
Quick apply

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Reception Team Leader

Langdale Chase -
Windermere

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Job details

Full-time
1 day ago

Benefits

Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Hotel and accommodations experience
Process improvement
Front desk
Leadership
Team motivation leadership
Communication skills
Hotel front office operations
Rota coordination

Full job description

Job Ref: THW10132

Branch: Langdale Chase

Location: Langdale Chase, Windermere

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Full Time

Hours per week: 40

Posted date: 29/08/2026

Closing date: 10/10/2026

We are looking for an experienced Reception Team Leader to report to the Guest Service Manager and deliver a five-star guest experience. As Reception Team Leader, you will be the face of our hotel’s front office operations, delivering exceptional guest experiences while leading a team of receptionists with confidence and grace. You will ensure that every guest interaction reflects the highest standards of luxury hospitality, while fostering a culture of excellence, teamwork, and continuous improvement.

Langdale Chase Hotel, which sits on the banks of beautiful Lake Windermere, has recently undergone a full and significant refurbishment and reopened its doors in November 2023. In that time the hotel has achieved 5 Star Status from the AA and been recognised in the prestigious Times Top 100 Places to Stay, ranked No.3, North of England Hotel of the Year and part of the AA Group of the Year.

Your day to day;

Welcome guests with warmth, professionalism, and personalized attention
Oversee check-in/check-out procedures to ensure efficiency and accuracy
Supervise, coach, and motivate the reception team to deliver five-star service
Assist in implementing service innovations and process improvements

Manage staff rotas, shift coverage, and performance evaluations

Who are we looking for?

We are looking for someone who will take pride in the delivery of exceptional hospitality and customer service, either face-to-face at the hotel or by telephone and demonstrate the ability to meet guest requirements and go that extra mile.

You will have previous hands-on experience working in a high quality Four-Star or Five-Star hotel and you must have a strong work ethic and demonstrate the ability to motivate a team. You will be able to work in line with the company’s brand standards.

You will have strong leadership and communication skills with the ability to work well with others to represent the Company and the hotel in a loyal, professional, and knowledgeable manner. We are looking for someone who can maintain calm and composed, even when under pressure

You will have confident computer skills and previous experience working with RezLynx would be advantageous. You will have the flexibility to work hours dependent on workload and seasonal requirements.

In return, we are offering a rewarding role with scope for career progression along with;

Competitive salary, above NLW
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 days after 5 years)
Enhanced maternity and paternity pay
Health cash plan with access to discounted perks and high street discounts
Long service awards, including free meals and free stays with your friends or family
Employee Assistance Programme
Discounted accommodation, food, and drink in our beautiful properties
Pension and Life assurance
Bespoke training programmes accessible to all
Apprenticeships available
An engaging supportive work environment

INDSPON

Langdale Chase is a 5 star hotel on the banks of Windermere. Recognised as the 2024 Countryside and North Hotel of the Year by the Sunday Times, Langdale chase reopened in November 2023 after a sympathetic refurbishment. Guests can enjoy relaxed luxury with luxurious bedrooms and lounges, a stunning panoramic restaurant and an attentive team on hand to help when needed. Owned by Daniel Thwaites, Langdale Chase is perfect for someone looking for a supportive work environment, who is ready to deliver excellence in one of the Lake District most exciting and stunning hotels.

Quick apply

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reception team leader jobs in windermere, cma

Reception Team Leader

Guest Service Manager

Front Office Manager

Assistant Restaurant Manager

Hotel - Duty Manager

Head Housekeeper

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