Health care advisor Work, Jobs in Winwick, Chs (with Salaries)

Customer Care Advisor
AAH Pharmaceuticals —Warrington
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
1d
Head of People (Bury Head Office, with regular travel to Preston and Oswestry)
Dunsters Farm —Bury
- Monday to Friday
- Management
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
8d
Change of Tenancy Advisor
Clear Business —Sale
- £25,870 - £29,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Negotiation
- Free parking
- Annual leave
Quick apply
Referral and Information Advisor
Trafford Council —Trafford
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
- Work from home
Support Worker Waking Nights
Waterdale Crescent —St Helens
- £13.01 an hour
- Full-time
- No experience needed
- Annual leave
- Employee assistance programme
SHE Advisor
EMR Group —Liverpool
- Full-time
- IT
- Annual leave
Quick apply
Occupational Health Advisor
Optima Health —Preston
- Up to £46,000 a year
- Full-time
- Remote
- Case management
- Travel
- Paid training
- Annual leave
SHE Advisor
M Group —Preston
- £40,000 - £45,000 a year
- Overtime
- Contracts
- Annual leave
- Employee assistance programme
People Advisor
Our Lady Help of Christians Catholic Multi Academy Trust —Macclesfield
- £31,537 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
Mobile Care Assistant
McCarthy & Stone —Knutsford
- £14.50 an hour
- Part-time
- Driving
- Travel
- In-person
- Paid training
- Employee assistance programme
Quick apply
8d
Community Advisor
Citizens Advice Wigan Borough —Leigh
- £23,960 - £25,021 a year
- Part-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Flexitime
Quick apply
12d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
Support Worker Waking Nights, Haslingden (Driver)
Autism Initiatives —Helmshore
- £13.01 an hour
- Part-time
- No experience needed
- Annual leave
- Employee assistance programme
Support Worker, Mere Brow (Driver)
Autism Initiatives —Tarleton
- £26,485.76 a year
- Full-time
- Annual leave
- Employee assistance programme
Social Worker - Children in Care
C2H —Runcorn
- £39 an hour
- Temporary
- Hybrid work
- Experience working with children
- Bachelor's degree
- Free parking
- Work from home
Quick apply
Health and Safety Coordinator
Progress Housing Group Ltd —Leyland
- £30,242 - £31,308 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
5d
Pre-Litigation paralegal
Principia Law —Northwich
- £25,004 - £28,481 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
Quick apply
12d
Service Advisor
Northern Commercials (Mirfield) Ltd —Manchester
- Full-time
- Computer literacy
- English
- Organisational skills
- Free parking
Quick apply
4d
People Advisor (South) - Kids Planet Central Support
Kids Planet Day Nurseries —Lymm
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
Quick apply
5d
Debt Collection
Phillips & Cohen Associates —Salford
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply

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Customer Care Advisor

AAH Pharmaceuticals -
Warrington

Apply Now

Job details

Permanent
1 day ago

Benefits

Annual leave
Employee assistance programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Complaint handling
Numeracy
Communication skills

Full job description

About The Role

This role will be accountable for answering inbound customer calls responding effectively and aligned to required key performance indicators (KPI’s) providing a great customer experience. There is also a proactive outbound call requirement which could include selling products or services, onboarding new customers or an agreed activity on behalf of a manufacturer or supplier. You will offer a telephone or Live Chat remote support for customers and resolve problems as effectively as you can or triage to the appropriate department or local AAH branch for them to resolve. There may be times when ad hoc admin duties are needed to support other parts of the team.

Accountabilities:

Managing customer phone calls to set objectives including order taking, problem solving, selling, and processing hospital faxed orders daily in accordance with van closures

Logging queries and complaints on the database to ensure we achieve our target of 95%+

Monitoring you own work list of open queries, ensuring that serious complaints are investigated and closed effectively within specific timescales to avoid call breach.

Understand the role KPIs and delivering to these objectives

Why AAH?

AAH are the leading medical supplier in the UK, we impact millions of people across thousands of UK communities. From our network of branches, we distribute lifesaving medicines twice daily to pharmacies, hospitals and GP’s. We work collectively to make a difference. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued good. By working for AAH, you’ll have access to training and development programmes at all stages of your career through one of our many pathways; whether it’s a step into management, a regional role, or even at our Head office - the opportunities are endless.

Our ability to shape the future of healthcare depends on the passion and hard work of our people. In return for performing your role the benefits you will receive are;

20 Days Annual Leave - rising by 1 day per years service up to 25 days.
Market leading maternity, paternity and adoption leave

Full support from our employee assistance programme including a health and well-being app

About You

Good clear communication skills

Good problem-solving skills to resolve queries

Comfortable selling and outbound proactive calling on a phone

Ability to prioritise and organise own workload

Previous experience of complaint handling would be desirable

Good numeracy and literacy skills

Experience working with Microsoft Word, Excel and PowerPoint

Effective team player

Previous customer service experience

About Us

At AAH, you’ll be part of a team playing a vital role in one of the UK’s largest pharmaceutical and healthcare distribution networks. Every day, we make a difference in millions of lives by delivering lifesaving medicines from our network of branches to pharmacies, hospitals, and GP practices across thousands of communities.

We operate with purpose and integrity, guided by our ICARE values, and are proud of the inclusive, collaborative culture we’ve built. We don’t believe in standing still, which is why we are investing in our future by transforming our branch network to ensure timely and safe delivery of our valued goods.

As part of our commitment to responsible business practices, we’re actively working to reduce our environmental impact. From modernising our delivery fleet and optimising routes to minimising waste and improving energy efficiency across our operations, we’re supporting a more sustainable future for the communities we serve.

We are an equal opportunities employer, committed to diversity and inclusion. Our person-centred approach to recruitment ensures a fair and welcoming experience, free from discrimination and bias. If you require any reasonable adjustments due to a disability or medical condition, please let our recruitment team know so we can support you throughout the process.

Apply Now

Refine Your Search

health care advisor jobs in winwick, chs

Customer Care Advisor

Head of People (Bury Head Office, with regular travel to Preston and Oswestry)

Change of Tenancy Advisor

Referral and Information Advisor

Support Worker Waking Nights

SHE Advisor

Occupational Health Advisor

SHE Advisor

People Advisor

Mobile Care Assistant

Community Advisor

Customer Service Advisor

Support Worker Waking Nights, Haslingden (Driver)

Support Worker, Mere Brow (Driver)

Social Worker - Children in Care

Health and Safety Coordinator

Pre-Litigation paralegal

Service Advisor

People Advisor (South) - Kids Planet Central Support

Debt Collection

I want to receive the latest job alerts for health care advisor in winwick, chs

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