Application support engineer Work, Jobs in Wls (with Salaries)

IT Support Helpdesk Engineer - Onsite
Karmic Synergy —Llandudno
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Google Suite
- In-person
- Communication skills
- Free parking
- Flexitime
Quick apply
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
IT Support Engineer - UK
Ever Nimble Ltd —Swansea
- £25,000 - £29,000 a year
- Weekend availability
- Travel
- Communication skills
- Employee discount
Quick apply
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
Staff Platform Engineer (Azure, Kubernetes)
Confused.com —Cardiff
- Full-time
- Hybrid work
- Mentoring
- Software development
- APIs
- Work from home
- Employee assistance programme
Quick apply
DevOps Engineer
Julian Hodge Bank —Cardiff
- £67,162 a year
- Full-time
- Computer Science
- Continuous improvement
- Quality control
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
Android Engineer
Starling —Cardiff
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Software Engineer-UK, Cardiff
Arjo —Cardiff
- Engineering
- Agile
Software Engineer
Made Tech —Swansea
- £35,000 - £45,000 a year
- Hybrid work
- Databases
- Mentoring
- Annual leave
- Flexible schedule
Quick apply
Senior Software Engineer - React
ASSA ABLOY —Cardiff
- Hybrid work
- English
- Bachelor's degree
- Agile
- Annual leave
Lead Engineer - UK
Rackspace —Cardiff
- £61,388 - £79,619 a year
- Full-time
- Mentoring
- Communication skills
- Employee stock purchase plan
2d
Staff Engineer - Full Stack TypeScript Developer
RWS Group —Cardiff
- Full-time
- Travel
- AI
2d
Staff Engineer Biometrics DevTest
ASSA ABLOY —Cardiff
- Engineering
- Scripting
- Agile
- Annual leave
Staff Java Software Engineer - Intelligent Operations
Starling —Cardiff
- Full-time
- Hybrid work
- Java
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Senior Firmware Engineer
ASSA ABLOY —Cardiff
- Engineering
- Travel
- Scripting
- Annual leave
Senior Dynamics Developer
Intellectual Property Office —Newport
- £47,766 - £58,850 a year
- Part-time
- Hybrid work
- Azure
- Presentation skills
- Continuous improvement
- Annual leave
Senior Firmware & Software Engineer
KLA —Newport
- Full-time
- Doctoral degree
- Software troubleshooting
- Master's degree
- Annual leave
Software Engineering Manager
KLA —Newport
- Full-time
- Master's degree
- Bachelor's degree
- Machine learning
- Annual leave

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IT Support Helpdesk Engineer - Onsite

Karmic Synergy
Llandudno

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Free parking
Additional leave
Flexitime
Company pension
Company events

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
Google Suite
TCP
Driving Licence
Computer repair
Client engagement
Software deployment
Ticket management
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Technical writing
IP networking
Customer support
Customer interaction
Communication skills
Welsh

Full job description

Karmic Synergy Ltd are currently recruiting for a 1st Line IT Support Helpdesk Engineer to join a Managed Service Provider

We are looking for an energising and productive individual with excellent customer service skills, along with relevant experience in IT support to work within our dynamic and enterprising company, affording you opportunities for professional growth and development.

As our ideal candidate, you will preferably have experience of providing IT support within an academic environment and come from a MSP background, providing technical services to our constantly expanding portfolio of high profile clients.

Our talented technicians are our customers’ front line of support, providing the highest level of customer support. Routinely working with the company’s customer support team’s helpdesk system, you will be providing a mix of both remote and on-site support and advice. Technicians will support a number of customers remotely within our Education division.

Primary Duties and Responsibilities:

To diagnose and resolve software and hardware calls/tickets.
To accurately record, update and document requests using the help desk system, maintaining a first-class level of customer service and ensuring that all customers are treated efficiently and in an appropriate manner.
Execute software installation and deployment to computing systems if necessary
Contribute updates to technical documentation, procedures and process definitions.
Assist infrastructure team with network and infrastructure initiatives, including both hardware and systems administration.

Essential:

Must come from a MSP background
Experience in a technical support or service delivery function within an IT environment
Working knowledge of technical support (break-fix) for Windows desktops/laptops
W10 / 11 support knowledge
OSX / iOS support knowledge
A general understanding of networks - an understanding of TCP/IP, Switches, Routers and Vlans
Believes in personal development and is willing to continually improve
Can inspire confidence in our stakeholders
Proven experience building excellent client relationships
Willing to update and adapt skills as required by the demands of the role
Able to work occasional weekends / out of hours, an advantage
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers at all levels
Driving Licence

Desirable:

Educational IT support experience
Working knowledge of Windows Servers 2022
Knowledge of Office 365 and azure
Knowledge of Google Workspace admin
Siarad Cymraeg

What’s on offer:

Company pension
25 days holiday plus bank holidays
Training and professional development

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Flexitime
Free parking

Application question(s):

Are you willing to undergo a background check, in accordance with local law/regulations?
Experience in working in IT for education establishment is required
Ti'n Siarad Cymraeg
Have Administered Google Workspace
Have Administered Office 365 and Azure

Language:

Welsh (preferred)

Licence/Certification:

Driving Licence (required)

Location:

Llandudno, Conwy (required)

Work Location: In person

Quick apply

Refine Your Search

application support engineer jobs in wls

IT Support Helpdesk Engineer - Onsite

Senior Application Support Engineer

IT Support Engineer - UK

IT Service Desk Analyst

Staff Platform Engineer (Azure, Kubernetes)

DevOps Engineer

IT Service Desk Analyst

Android Engineer

1st Line Engineer

Software Engineer-UK, Cardiff

Software Engineer

Senior Software Engineer - React

Lead Engineer - UK

Staff Engineer - Full Stack TypeScript Developer

Staff Engineer Biometrics DevTest

Staff Java Software Engineer - Intelligent Operations

Senior Firmware Engineer

Senior Dynamics Developer

Senior Firmware & Software Engineer

Software Engineering Manager

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