Claims representative Work, Jobs in Wls (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Adviser (trainee roles considered)
Citizens Advice Caerphilly Blaenau Gwent —Bargoed
- £25,597 - £27,034 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Service Representative
NFU Mutual Agency —Llandudno
- £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Case Administrator Supervisor - Casualty Injury
DAC Beachcroft —Newport
- Computer literacy
- Analysis skills
- Supervising experience
Quick apply
Paralegal - Insurance Litigation
DAC Beachcroft —Newport
- Analysis skills
- Communication skills
Quick apply
Scheduler
M Group —Swansea
- Communication skills
- Annual leave
- Employee assistance programme
8d
ExoMars Project Manager
Aberystwyth University —Aberystwyth
- £39,905.97 - £46,048.78 a year
- Part-time
- Hybrid work
- Management
- Project management
- University
- Annual leave
- Employee discount
11d
Collection agent
Eddyfi Technologies —Swansea
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
Quick apply
10d
Global Supply Planner (Fixed-Term)
Convatec —Deeside
- Weekend availability
- Analysis skills
- Bachelor's degree
- Continuous improvement
Global Supply Planner
Convatec —Deeside
- Weekend availability
- Analysis skills
- Bachelor's degree
- Continuous improvement
Scientist I - Analytical Testing
Convatec —Deeside
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Commercial manager
Laing O'Rourke —Cardiff
- Full-time
- Mentoring
- Contracts
- Communication skills
Senior Data Engineer
ERS Administration Services —Swansea
- Full-time
- Azure
- Employee assistance programme
Senior Data Engineer
IQUW Group —Swansea
- Full-time
- Azure
- Employee assistance programme
Supervisor (Solicitor/CILEX Lawyer) - Motor Injury
DAC Beachcroft —Newport
- Hybrid work
- Computer literacy
- Business development
- Analysis skills
Quick apply

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

claims representative jobs in wls

Customer Service Representative

Customer Service Representative

Adviser (trainee roles considered)

Customer Service Representative

Case Administrator Supervisor - Casualty Injury

Paralegal - Insurance Litigation

Scheduler

ExoMars Project Manager

Collection agent

Global Supply Planner (Fixed-Term)

Global Supply Planner

Scientist I - Analytical Testing

Commercial manager

Senior Data Engineer

Senior Data Engineer

Supervisor (Solicitor/CILEX Lawyer) - Motor Injury

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