Contact Officer
Civic Recruitment Limited —Cardiff
- £18.92 an hour
- Hybrid work
- Experience working with children
- Communication skills
Quick apply
Activity Coordinator
Cartrefi Cymru —Bangor
- £34,416.57 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Social Inclusion Service Coordinator
CISWO —Pontypridd
- £24,158 - £30,197 a year
- Part-time
- Hybrid work
- First Aid Certification
- Communication skills
Quick apply
People Support Partner
Sigma 3 Kitchens —Pontyclun
- £40,000 - £45,000 a year
- Part-time
- Hybrid work
- Conflict management
- Manufacturing
- Employee assistance programme
- Employee discount
Quick apply
7h
Registered Veterinary Nurse
IVC —Haverfordwest
- Up to £32,344 a year
- Full-time
- Patient care
- Organisational skills
- Communication skills
- Annual leave
Construction Manager
Total Utility Connections —Cardiff
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Team management
- Health & wellbeing programme
- Referral programme
Quick apply
10d
Catering Support
Caron Group —Swansea
- £13.45 an hour
- Full-time
- Serving
- Cleaning
- Referral programme
Quick apply
13h
HGV Class 2 Driver
STARK Group —Rhyl
- Full-time
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Driver LGV Class 2
Stericycle —Bridgend
- Day shift
- Customer service
- Life insurance
- Referral programme
Lead Veterinary Surgeon - Financial Package up to £100,000!
IVC —Haverfordwest
- Up to £85,000 a year
- Full-time
- Surgery
- Patient care
- Mentoring
- Employee discount

More jobs to discover

Find similar jobs that you might be interested in.

Activity Coordinator
Cartrefi Cymru —Bangor
Have access to your own car and happy to use, as well as obtaining business insurance for your vehicle for which we pay 55p per mile to cover this.
£34,416.57 a year
Quick apply
Activity Coordinator
Abbey Dale House —Colwyn Bay
Coordinate special events and celebrations to promote community spirit within the care home. Prior experience in assisted living, nursing home environments, or…
£12.71 - £13.00 an hour
Quick apply

I want to receive the latest job alerts for referral coordinator in wls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

referral coordinator jobs near wls

Contact Officer

Civic Recruitment Limited
Cardiff

Quick apply

Job details

Fixed term contract
£18.92 an hour

Qualifications

Stakeholder collaboration
Family services experience
Client engagement
Case record updates
Experience working with children
Customer support
Experience of working with children and young people
Customer interaction
Child safeguarding
Signposting to community resources
Communication skills

Full job description

Contact Officer – 3 Month Contract

Location: Conference Centre, East Moors Road, Cardiff, CF24 5RR

Rate: £18.92 per hour

Contract: 3 Month Contract

Hours: 30 Hours Per Week (4 Days Per Week)

Working Pattern: Hybrid Working – Minimum 1 Day Per Week in the Office

Pay: Bi-weekly

Summary

Cardiff Council's Family Advice & Support Protection Hub (FASPH) is in search of a committed and customer-oriented Contact Officer. This role is integral to the Family Gateway Team, where you will be responsible for offering information, advice, and assistance to families, young people, professionals, and partner agencies. Your efforts will ensure that children and families receive timely and appropriate support. This position is both fulfilling and impactful, as you will manage referrals, foster positive relationships, and support vulnerable children, young people, and their carers.

Responsibilities

Deliver information, advice, and guidance to families and professionals via phone and email.
Oversee and coordinate multiple referrals into the service.
Direct families to suitable support services and partner agencies.
Collaborate with Early Help teams and external organizations to achieve positive outcomes.
Recognize concerns, risks, and safeguarding issues, escalating them as needed.
Maintain precise records using case management systems.
Communicate effectively with professionals, schools, health services, and partner agencies.
Contribute to a family-centered and strengths-based service.
Uphold excellent customer service standards consistently.

Requirements

Requirements:

Experience working with children, young people, families, or vulnerable individuals.
Strong understanding of the needs of children, young people, and families.
Excellent communication and interpersonal skills.
Ability to quickly and effectively build rapport.
Experience managing referrals, inquiries, or service requests.
Capability to work under pressure and handle competing priorities.
Proficient IT skills, including Microsoft Office and case management systems.
Ability to identify risk and know when to seek advice or escalate concerns.
Experience collaborating with partner agencies and stakeholders.

What's on Offer?

£18.92 per hour
3 Month Contract
30 Hours Per Week (4 Days)
Hybrid Working
Minimum 1 Office Day Per Week
Location: Cardiff
Bi-weekly Pay
Friendly and supportive team environment
Ongoing training and development opportunities
Opportunity to make a genuine difference to children, young people, and families across Cardiff

This role is ideal for individuals with experience as a Contact Officer, Early Help Coordinator, Family Support Worker, Children's Services Officer, Referral Coordinator, Customer Contact Officer, Family Information Officer, or Support Hub Officer.

Quick apply

Refine Your Search

referral coordinator jobs in wls

Contact Officer

Activity Coordinator

Social Inclusion Service Coordinator

People Support Partner

Registered Veterinary Nurse

Construction Manager

Catering Support

HGV Class 2 Driver

Driver LGV Class 2

Lead Veterinary Surgeon - Financial Package up to £100,000!

More jobs to discover

I want to receive the latest job alerts for referral coordinator in wls

Explore jobs in more locations

Contact Officer – 3 Month Contract

Summary

Responsibilities

Requirements

What's on Offer?

Jobseeker tools

Employer Tools

Browse

Stay Connected