Information officer Work, Jobs in Wolverhampton, Eng (with Salaries)

Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
8d
Improvement Officer
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Communication skills
7d
Information Governance Officer
Solihull Metropolitan Borough Council —Solihull
- £45,091 - £51,356 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
12d
Wellbeing Officer (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- First Aid Certification
- Travel
- Organisational skills
12d
Data and MIS Manager
Ormiston Academies Trust —Wolverhampton
- £32,597 - £36,363 a year
- Full-time
- School
- Employee discount
Web Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- University
- No degree
- Computer skills
4h
Safeguarding and Student Welfare Officer
University of Wolverhampton —Wolverhampton
- £36,636 - £39,906 a year
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Free parking
- Annual leave
University Access Officer (part time)
The Access Project —Wolverhampton
- £15,736 a year
- Call to connect
- Remote
- Salesforce
- University
- Experience working with children
- Annual leave
- Employee assistance programme
Quick apply
5d
Lettings Officer
Wolverhampton Homes —Wolverhampton
- £29,444 - £31,682 a year
- Full-time
- Computer skills
- Annual leave
5d
Project Officer - Nature
West Midlands Combined Authority —Birmingham
- £41,958 - £46,926 a year
- Part-time
- Microsoft Powerpoint
- No degree
- Communication skills
- Annual leave
- Employee discount
5d
Data and MIS Manager
Ormiston NEW Academy —Wolverhampton
- £32,597 - £36,363 a year
- School
- Employee discount
Tenancy and Leasehold Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- In-person
- Annual leave
8d
Student Complaints and Conduct Officer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- Hybrid work
- Research
- Analysis skills
- University
- Annual leave
8d
Turnstile Operator (Casual)
Wolverhampton Wanderers FC —Wolverhampton
Attendance Officer
Civic Recruitment Limited —Walsall
- Hybrid work
- Experience working with children
- School
Quick apply
13d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Part-time
- Remote
- English
- Organisational skills
7d
Television Licence Field Officer
Capita —Dudley
- £31,650 a year
- Weekend availability
- Computer literacy
- Communication skills
- Flexible schedule
12d
Payroll Officer
Safran —Wolverhampton
- Overtime
- Organisational skills
- Communication skills
- Time management
Income and Recovery Officer
Civic Recruitment Limited —Wolverhampton
- Full-time
- Continuous improvement
- Data entry
- Organisational skills
Quick apply
7d
Senior Older Adults Officer (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Team management
- Travel
- Computer skills
12d

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information officer jobs near wolverhampton, eng

Income Officer

Wolverhampton Homes -
Wolverhampton

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Job details

Permanent | Full-time
£37,747 - £40,423 a year
8 days ago

Benefits

Annual leave
Company pension

Qualifications

Client engagement
English
Arrears management
Maths
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Income Officer

Salary: £37,747 - £40,423 per annum

Hours: 37.5 hours per week

Location: This position is predominantly office-based, and community visits will be required. Candidates should not anticipate extensive remote working opportunities.

Job Type: Full-time, Permanent

Overview:

We're looking for a motivated and customer-focused Income Officer to join our Income Team. This is a rewarding role where you'll play a key part in helping customers sustain their tenancies, while ensuring rental income is collected effectively to support the delivery of essential housing services across the city.

No two days are the same. You'll work closely with customers to understand their circumstances, provide advice and support, agree sustainable payment arrangements and, where necessary, take appropriate recovery action. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and making a positive difference in people's lives.

Key responsibilities:

Managing a caseload of rent accounts and taking proactive steps to maximise income collection.
Working with customers to prevent and reduce rent arrears through early intervention and support.
Negotiating realistic repayment arrangements and monitoring ongoing agreements.
Maintaining accurate tenancy and income records in line with organisational procedures.
Working collaboratively with internal teams and external agencies to achieve the best outcomes for customers.
Taking appropriate recovery action in accordance with policies, procedures and statutory timescales.

About you:

We're looking for someone who:

Has excellent communication and customer service skills.
Can build positive relationships while demonstrating empathy, professionalism and resilience.
Enjoys investigating issues, solving problems and identifying practical solutions.
Can confidently manage a varied workload and prioritise competing demands.
Has good administration and ICT skills, with the ability to maintain accurate records.
Has a good standard of Maths and English.

Benefits of working with us

We offer a range of great benefits, including:

25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year.
Excellent pension scheme through the Local Government Pension Scheme (LGPS).
Real Living Wage employer, ensuring fair and competitive pay.
Green travel options, including National Express discounts and cycle‑to‑work scheme.
Learning and development support, including access to My Learning Hub and progression opportunities.

You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development.

Our organisation:

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

Reports to: Income Manager

Closing date: 18 August 2026

Interview date: 27 August 2026

Contact for an informal discussion / more information:
Lyndsay Stanford - Income Manager
[email protected]

Apply Now

Refine Your Search

information officer jobs in wolverhampton, eng

Income Officer

Improvement Officer

Information Governance Officer

Wellbeing Officer (Wolves Foundation)

Data and MIS Manager

Web Officer

Safeguarding and Student Welfare Officer

University Access Officer (part time)

Lettings Officer

Project Officer - Nature

Data and MIS Manager

Tenancy and Leasehold Officer

Student Complaints and Conduct Officer

Turnstile Operator (Casual)

Attendance Officer

Information Governance Administrator

Television Licence Field Officer

Payroll Officer

Income and Recovery Officer

Senior Older Adults Officer (Wolves Foundation)

I want to receive the latest job alerts for information officer in wolverhampton, eng

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