Support team leader Work, Jobs in Wolverhampton, Eng (with Salaries)

Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Team Member
NEXT —Wolverhampton
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
1d
Team Leader Supported Living
ECHO Supported Living Services Limited —Walsall
- £35,999.60 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
- Sick pay
Quick apply
Corporate Services Team Leader
OSB Group —Wolverhampton
- £33,000 - £35,000 a year
- Full-time
- Management
- Front desk
Team Leader
Pub & Social - BRA_202 —Codsall
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Cancer Coordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £28,392 - £31,157 a year
- Weekend availability
- Administrative experience
- Organisational skills
- Communication skills
10d
Empty Homes Manager
Bromford —Wolverhampton
- £48,317.17 a year
- Overtime
- Hybrid work
- Maintenance
- Travel
- Leadership
- Annual leave
- Employee discount
13d
Online Assistant
Sainsbury's —Wolverhampton
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
1h
Security Supervisor
University of Wolverhampton —Wolverhampton
- £25,949 - £26,093 a year
- Hybrid work
- Doctoral degree
- Customer service
- Computer literacy
- Free parking
- Annual leave
9d
Team Leader - Supported Living Services West Midlands
Healthcare 1st Choice Ltd —Wolverhampton
- Full-time
- Management
- Supervising experience
- Travel
- Free parking
Quick apply
Team Leader - 30 hours pw
WHSmith Travel —Heath Town
- Part-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
7d
Cafe Barista
Tesco UK —Wolverhampton
- £13.12 an hour
- Full-time
- IT
- Café
- Communication skills
3d
Sales Assistant
Savers —Wolverhampton
- £9.75 - £13.00 an hour
- 8 hour shift
- Employee assistance programme
- Sick pay
6h
Facilities Team Leader
Amey Ltd —Wolverhampton
- £35,143 - £41,341 a year
- Weekend availability
- Employee discount
Quick apply
8d
Bank Housekeeping Assistant
Sanctuary Care —Bilston
- £12.71 an hour
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Personal Assistant - VP & Senior Leadership Team M-F
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Organisational skills
Head of Employer Services
City of Wolverhampton Council —Wolverhampton
- £66,939 - £70,283 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
2d
Admin Team Leader - Maternity Cover
TR Fastenings —Walsall
- Up to £31,750 a year
- Full-time
- Management
- Administrative experience
- Continuous improvement
- Life insurance
- Sick pay
Quick apply
Final viewer M-F
Safran —Wolverhampton
- Full-time
- Continuous improvement
- Annual leave
Receptionist
The Royal Wolverhampton NHS Trust —Wolverhampton
- £24,465 a year
- Part-time
- Communication skills
- Nursing
12d

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Operational Support Team Leader

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Sick pay

Qualifications

Customer service
Communication skills

Full job description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Team Leader supports and enables day today CX performance—providing leadership, coordination, and oversight so workflows run smoothly, service is consistent, and team collaboration is effective.

Acting as a key point of CX leadership, the role clarifies priorities, balances workloads, and keeps people aligned to shared objectives, while driving tactical management and longer-term improvements to processes, capability, and service standards.

What this role involves:

Provide hands-on support during absence, spikes, or operational pressure; maintain continuity of service; hold broad awareness of team workflows to reassign tasks and step in to protect service standards.
Hold broad awareness of team workflows to enable flexible redistribution of tasks.

Build strong working relationships across the team to support collaborative problem-solving.
Encourage a “one team” mindset that strengthens shared ownership of outcomes.
Facilitate effective handovers and ensure priorities are clearly understood.
Lead daily team huddles or short stand‑ups to review current workload, challenges, and celebrate successes.

Apply and uphold clear processes, behaviours, and expectations across the team.
Identify operational variances or process gaps early and address them proactively.
Organise or support QA activity and ensure operational documentation is kept up to date.

Use end-to-end knowledge of operations to identify root causes of issues, to allow for proactive ‘feedback loop.’
Drive continuous improvement by identifying inefficiencies and suggesting solutions.

Ensure important information is shared clearly and promptly across the team.
Translate operational priorities into clear, actionable instructions.
Escalate issues to the CX Manager early where necessary.

Identify skills, strengths, and development opportunities within the team.
Provide day-to-day coaching, feedback, and mentoring to build capability.
Allocate resources smartly based on changing priorities and demand levels.
Balance workloads across the team to maintain fairness and efficiency.
Reduce the need for emergency cover by forecasting needs early.
Use data (e.g., workload volumes, queues, SLAs, ageing) to guide decision-making.
Provide the CX Manager with visibility of pressure points and emerging issues.
Offer practical recommendations based on daily operational experience.
Contribute to planning sessions, process reviews, and improvement initiatives.
Support development of KPIs, dashboards, and performance insights.

Requirements

Strong understanding of operational/customer service environments
Ability to manage competing priorities with sound judgement
Excellent communication and interpersonal skills
Collaborative, solutions focused‑ approach
Able to coach, motivate, and develop others
Comfortable with varied workloads and shifting priorities

Key Attributes

Proactive and adaptable
Calm under pressure
Strong organisational awareness
Team first mindset
Positive, supportive leadership style
Attention to detail
Continuous improvement mindset

Benefits

Monday - Friday working pattern
23 days' holiday + Bank Holidays
Company Pension scheme
Company Sick Pay (after qualifying period)
Enhanced Paternity & Maternity benefits
Shopping discounts + 24 hours access to Employee Assistance Programme + Volunteering Day
Employee support network and mental health assistance
Opportunity for career progression

Quick apply

Refine Your Search

support team leader jobs in wolverhampton, eng

Operational Support Team Leader

Team Member

Team Leader Supported Living

Corporate Services Team Leader

Team Leader

Cancer Coordinator

Empty Homes Manager

Online Assistant

Security Supervisor

Team Leader - Supported Living Services West Midlands

Team Leader - 30 hours pw

Cafe Barista

Sales Assistant

Facilities Team Leader

Bank Housekeeping Assistant

Personal Assistant - VP & Senior Leadership Team M-F

Head of Employer Services

Admin Team Leader - Maternity Cover

Final viewer M-F

Receptionist

I want to receive the latest job alerts for support team leader in wolverhampton, eng

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