Software training lead Work, Jobs in Woodley, Brk (with Salaries)

Software Training Lead
TrustFlight —Bracknell
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
Quick apply
6d
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Reading
- Full-time
- Hybrid work
- Management
- Doctoral degree
- Data analysis skills
Financial Controller
Garden Trends Limited —Watlington
- £55,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Free parking
Quick apply
10d
Lead Security Operations Center Analyst (f/m/d)
Thinkproject Holding GmbH —Reading
- Full-time
- Azure
- Management
- English
- Language training provided
- Flexible schedule
Software Architect - Machine Learning
Beyond Sports —Basingstoke
- £61,860 - £83,190 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Machine learning
- Annual leave
Front of House Manager (Maternity Cover)
ST James Facilities —Reading
- £50,000 - £52,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Human resources
Quick apply
Manager, Process Excellence (People Operations & HR Transformation)
UL Solutions —Basingstoke
- Oracle
- Master's degree
- Analysis skills
- Annual leave
13d
Customer Success Lead (Life Sciences)
Honeywell —Bracknell
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Business Development Manager - Software Sales
ORCA Service Technologies —Maidenhead
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Life insurance
- Referral programme
Quick apply
Solution Key Account Manager, Hospitality & Residential (South East)
Technogym —Reading
- CRM software
- Hospitality
- Sales
- Health & wellbeing programme
- Annual leave
4d
Internal Communications Lead
UL Solutions —Basingstoke
- Hybrid work
- Marketing
- English
- Bachelor's degree
- Annual leave
Lead Telecoms Engineer - Outside IR35
Kent —Woking
- AutoCAD
- Engineering
- Microsoft Office
Head of Engineering (Hybrid)
Automation Consultants Ltd —Reading
- £110,000 - £120,000 a year
- Hybrid work
- Management
- Computer Science
- AWS
- Annual leave
- Flexible schedule
Warehouse Process and Compliance Manager
Gist Limited —Basingstoke
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Project management
- Annual leave
- Employee assistance programme
Senior Telecoms Systems Engineer
Satellite Applications Catapult —Didcot
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Doctoral degree
- English
- Master's degree
- Work from home
- Employee assistance programme
Head of Group Operations - South
Instaloft LTD —Reading
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Leadership
- Annual leave
- Work from home
Quick apply
21h
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Part Time Administrator/Care Coordinator
Richmond Surgery, Fleet (NOT LONDON) —Fleet
- £24,000 - £28,000 a year
- Part-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
10d
Senior HSSE Manager
Steris —Basingstoke
- Full-time
- Management
- Microsoft Office
- Mentoring
Quick apply
Software Consultant
Automation Consultants Ltd —Reading
- £30,000 - £40,000 a year
- Java
- AWS
- C++
- Employee discount
- Flexible schedule

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Software Training Lead

TrustFlight -
Bracknell

Quick apply

Job details

Full-time
6 days ago

Qualifications

Content creation
AI
Communication skills
Camtasia

Full job description

Working Hours

40 hours per week, core hours 10:00–16:00

Work Pattern

Hybrid – 2 days in the office per week

Travel Requirements

Up to 20% domestic and international travel

Purpose of the Role

This role exists to own and deliver TrustFlight’s software customer training and education programme, ensuring customers have the knowledge and confidence to maximise the value of TrustFlight’s software products. The Training Manager is responsible for face-to-face and virtual training delivery, eLearning content, ,; directly contributing to product adoption, customer satisfaction, time-to-value, and training revenue.

Scope & Decision-Making Authority

Full ownership of the customer training and education programme, including training curriculum design, content strategy, and delivery scheduling.

Independently manages training delivery priorities, content roadmap and escalates resource constraints and strategic direction changes to the Consultant Manager.

Coordinates with cross-functional teams (Customer Success, Support, Product) on implementation dependencies but does not commit team resources or approve scope changes.

Global scope; delivers training to UK, European, and international customers across all products.

Key Relationships

Internal

Implementation team: coordination on customer onboarding training needs and implementation-specific training delivery.

Customer Success: alignment on customer adoption gaps, training recommendations, and ongoing enablement needs.

Product Engineering: early access to product changes and new features to update training materials and help articles proactively.

Support: insight into common customer issues and knowledge gaps to inform training content priorities.

Sales & Account Management: support with customer training as part of commercial proposals and expansion conversations.

External

Customers: direct engagement for face-to-face and virtual training delivery, training needs assessment, and feedback gathering.

eLearning platform vendors: management of LMS tools and content delivery infrastructure.

Key Responsibilities

Design, deliver, and continuously improve face-to-face and virtual training programmes across TrustFlight’s product suite (Centrik, TechLog, MEL Manager, SmartSuite).

Develop and maintain eLearning content that enables customer self-service learning and scales training delivery beyond instructor-led sessions.

Scope, schedule, and deliver customer training engagements, including commercially sold training services; work with Implementation and Customer Success to identify adoption gaps and deliver targeted enablement.

Establish and track training effectiveness metrics, using data and customer feedback to continuously improve content quality and delivery approach.

Manage the training content roadmap, prioritising updates based on product releases, customer feedback, and support trends.

Key Metrics for Success

Achieve training satisfaction scores of 4.5/5 or above across all delivery formats within the first 12 months.

Increase eLearning adoption and completion rates by 20% year-on-year.

Complete onboarding and independently deliver first customer training within the first 60 days.

AI & Digital Competency

TrustFlight is an AI-first organisation. Every role is expected to actively engage with AI tools and digital ways of working to drive efficiency, quality, and innovation.

AI Fluency Tier

Tier 2 — AI Practitioner

Applies AI to optimise processes and decisions

Designs prompts and workflows that leverage AI for analysis, reporting, or automation. Evaluates AI output quality and bias. Identifies new AI use cases within their function. Shares best practices with the team.

Role-Specific AI & Digital Skills

Use AI tools (e.g. Claude, Copilot) to accelerate the creation and updating of training materials, help articles, and eLearning scripts.

Design AI-assisted workflows to automate content updates when product features change, reducing time-to-publish.

Leverage AI to analyse training feedback, support ticket trends, and usage data to identify content gaps and prioritise improvements.

Evaluate and pilot AI-powered training technologies (e.g. AI-generated video, interactive tutorials, chatbot-based learning) to scale customer education.

AI Development & Growth

Complete TrustFlight’s AI Practitioner onboarding programme within the first 30 days.

Dedicate 4 hours per month to experimenting with AI tools for training content creation, delivery, and analytics.

Lead quarterly AI knowledge-sharing sessions focused on AI applications in customer education and content creation.

Actively contribute to TrustFlight’s AI community of practice; identify and pilot new AI-powered approaches to customer training.

Competencies & Behaviours

Customer Centricity: Designs training experiences around customer needs; ensures content enables genuine product adoption and self-sufficiency.

Communication: Presents complex product concepts clearly and engagingly to diverse customer audiences.

Innovation: Proactively identifies and implements new training formats, tools, and AI-powered approaches to scale customer education.

Attention to Detail: Maintains high-quality, accurate content across all training materials, eLearning modules, and help documentation.

Collaboration: Works effectively with Implementation, Customer Success, Product, and Support to align training with customer needs and product changes.

Required Qualifications & Experience

3+ years’ experience in a training, enablement, or customer education role within a SaaS or technology company; one or more of the following:

Proven track record designing and delivering customer training programmes for technology products;
Experience creating eLearning content, training guides, and help documentation;
Experience in the aviation, aerospace, or other regulated industries.

Comfortable working with technology platforms and learning new software products quickly; strong written and verbal communication skills.

Desirable Skills & Experience

Familiarity with the aviation industry, including airline or MRO operations, maintenance processes, or regulatory frameworks.

Experience with eLearning authoring tools (e.g. Articulate, Camtasia, Loom)

Experience measuring training effectiveness using data analytics and learner feedback.

Background in instructional design or adult learning methodologies.

Experience working with international customers and delivering training across multiple time zones.

Quick apply

Refine Your Search

software training lead jobs in woodley, brk

Software Training Lead

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Financial Controller

Lead Security Operations Center Analyst (f/m/d)

Software Architect - Machine Learning

Front of House Manager (Maternity Cover)

Manager, Process Excellence (People Operations & HR Transformation)

Customer Success Lead (Life Sciences)

Business Development Manager - Software Sales

Solution Key Account Manager, Hospitality & Residential (South East)

Internal Communications Lead

Lead Telecoms Engineer - Outside IR35

Head of Engineering (Hybrid)

Warehouse Process and Compliance Manager

Senior Telecoms Systems Engineer

Head of Group Operations - South

2nd Line Support Analyst

Part Time Administrator/Care Coordinator

Senior HSSE Manager

Software Consultant

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