Customer care specialist Work, Jobs in Worcester, Wor (with Salaries)

Head of Data Governance
Sanctuary Group —Worcester
- £78,878 - £98,078 a year
- Full-time
- DevOps
- Agile
- Annual leave
- Employee discount
Quick apply
4h
Member Support Administrator
Bluline Health Ltd —Worcester
- £26,364 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9d
Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
9d
Customer Resolutions Adviser - Worcester
Foxtons —Worcester
- £26,000 - £28,000 a year
- Customer service
- Organisational skills
- IT
- Annual leave
- Sick pay
Quick apply
Retail Sales Assistant
Midlands Air Ambulance Charity —Worcester
- £12.71 an hour
- Part-time
- Microsoft Office
- Supervising experience
- IT
- Store discount
- Health & wellbeing programme
Quick apply
3d
Investigator
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- In-person
- Annual leave
- Employee discount
Cleaner
ISS Facility Services —Worcester
- £12.71 an hour
- Monday to Friday
- Customer service
Data Quality Systems Specialist
Sanctuary Group —Worcester
- £47,736 - £57,326 a year
- Full-time
- DevOps
- Agile
- Annual leave
- Employee discount
Quick apply
Team Leader
Leonard Cheshire —Cheltenham
- £15.15 an hour
- Part-time
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
Bank Housekeeping Assistant
Inspire Neurocare —Worcester
- £12.84 an hour
- Full-time
- Customer service
- Rehabilitation centre
- Referral programme
Technical Support Executive
Obex Protection Ltd —Worcester
- £32,000 - £36,000 a year
- Full-time
- Windows
- Construction experience
- In-person
- Free parking
- Profit sharing
Quick apply
2d
Office Administrator | Cheltenham, Gloucestershire
Tidal Training Ltd —Cheltenham
- From £24,800 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Sales Assistant
TGJones —Bromsgrove
- £8.00 - £12.71 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
Quick apply
Customer Claims Specialist
Allianz —Birmingham
- £24,000 - £30,000 a year
- Full-time
- Machine learning
- IT
- Communication skills
- Annual leave
- Employee discount
Kitchen and Bathroom Sales Consultant
EH Smith Builders Merchants Ltd —Solihull
- Full-time
- Sales
- CAD
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Rehabilitation Specialist
Nuffield Health —Hereford
- Up to £27,985.32 a year
- Full-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
10d
Dispensing Optician
Boots —Worcester
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
Claims Specialist
AmTrust International —Bishops Cleeve
- £26,000 - £30,000 a year
- Customer service
- Microsoft Office
- Analysis skills
- Gym membership

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Head of Data Governance

Sanctuary Group -
Worcester

Quick apply

Job details

Full-time
£78,878 - £98,078 a year
4 hours ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

DevOps
Business analysis
Scrum
Agile
Metadata

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Head of Data Governance

Worcester based with a balance of home and office working

£93,155 - £98,078 per year

35 hours per week

We have an opportunity for a Head of Data Governance to lead the Data Governance Function, as part of the broader Data Team in Technology. Responsible for the direct line management of 2 roles, the purpose of this role is to lead the development, implementation and continuous improvement of Data Governance capabilities across the Group. This includes establishing policies, standards and frameworks that ensure data is accurate, secure, ethically managed and aligned with Sanctuary’s strategic objectives.

The role of Head of Data Governance will include:

Defining and executing the Data Governance initiatives within the Data Strategy, streamlining data migration activities for Acquisitions to enable growth and championing data as a strategic asset to promote a data-driven culture across the Group
Developing and maintaining the Data Governance Framework and overseeing the creation and enforcement of data quality standards, data dictionaries and business glossaries
Leading the monthly Data Governance Forum, engaging with Data Owners, Data Stewards, Technical Specialists and business leaders to ensure alignment and accountability for data
Collaborating with Risk, Compliance and IT Security to ensure data governance and data quality management supports broader governance and assurance frameworks across the Group
Configuring and administering Aperture Data Governance Studio tool, ensuring all priority data is profiled, documented and managed well
Developing and delivering a communication plan to promote awareness and understanding of data governance principles
Providing training and guidance to data stakeholders on good data governance practices
Managing a high performing team, including their recruitment, performance management and ongoing development
Establishing Data Governance capability through training, coaching and recruitment aligned to SFIA career pathways
Ensuring data risks are clearly articulated and escalated in accordance with Risk Matrix in a timely and efficient manner

Skills and experiences:

Degree, management qualification or relevant professional qualification
DAMA certification (or Data Management industry equivalent)
Diploma in Business Analysis or knowledge and ability at an equivalent level
Comprehensive experience of undertaking a similar role leading organisational change and implementing Data Governance and Data Quality initiatives within a complex business
Robust working knowledge and understanding of Data Quality, Metadata, Master Data and Data Lifecycle Management
Proven experience with formulating Data Quality standards, guidelines and rule logic
Familiarity with Regulatory Frameworks (E.g. GDPR, DPA) and data ethics
Experience or good understanding of implementing projects in Agile / Scrum / DevOps methodologies

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
Role salary is £78,878 with an additional policy allowance of £14,277 per annum (rising to £83,046 with an additional policy allowance of £15,031 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 6 August 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

customer care specialist jobs in worcester, wor

Head of Data Governance

Member Support Administrator

Customer Service & After Care Co-ordinator

Customer Resolutions Adviser - Worcester

Retail Sales Assistant

Investigator

Cleaner

Data Quality Systems Specialist

Team Leader

Social Value Officer

Bank Housekeeping Assistant

Technical Support Executive

Office Administrator | Cheltenham, Gloucestershire

Sales Assistant

Customer Claims Specialist

Kitchen and Bathroom Sales Consultant

Rehabilitation Specialist

Clinic Receptionist

Dispensing Optician

Claims Specialist

I want to receive the latest job alerts for customer care specialist in worcester, wor

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