Mobility specialist Work, Jobs in Wrotham, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
BME Specialist IDVA (Independent Domestic Violence Advocate)
Imece Women's Centre —London
- £28,000 - £31,000 a year
- Full-time
- Experience working with children
- Bachelor's degree
- Organisational skills
Quick apply
7d
IPS Employment Specialist
Shaw Trust —Royal Tunbridge Wells
- £29,566 - £33,070 a year
- Annual leave
- Employee assistance programme
14d
Wellbeing Officer
LSEC —London
- £31,533 - £40,697 a year
- University
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
22h
Assisted Travel Driver Days
Wilson James —Crawley
- £14.76 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Housing Register Officer
Civic Recruitment Limited —Redbridge
- Remote
- Organisational skills
- Communication skills
Quick apply
9d
Community Learning Mentor
LSEAT —Bromley
- £20,564 - £36,669 a year
- Communication skills
- School
Learning Support Mentor
LSEAT —London
- £27,319 a year
- Full-time
- School
Security Officer
Wilson James —London
- £17.31 - £18.60 an hour
- Part-time
- Communication skills
- Employee discount
- Referral programme
8d
Graduate Research Executive – Ethnography
Ipsos —London
- £28,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Communication skills
Quick apply
2d
Event Specialist
Candex —London
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Quality control
Luxury Retail Officer
Wilson James —London
- £15.02 an hour
- Full-time
- Customer service
- Hotel
- First Aid Certification
- Annual leave
- Employee discount
7d
Client Services Executive
Centuro Global —London
- Full-time
- Hybrid work
- CRM software
- Customer service
- Research
Quick apply
People Operations Specialist
KAYAK —London
- Full-time
- Hybrid work
- AI
- Annual leave
- Employee assistance programme
Quick apply
Physiotherapy Assistant
Spire Healthcare —Gatwick Airport
- Weekend availability
- Computer literacy
- Patient care
- Computer skills
- Annual leave
7d
Training & Development Specialist
Siemens —London
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Computer networking
Area Sales Manager (ASM)
Allied Vehicles Ltd —London
- From £27,976 a year
- Full-time
- Microsoft Word
- Communication skills
- Free parking
- Store discount
Quick apply
Graduate Technology Consultant - Testing
Solirius Reply —London
- £32,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- No degree
- Annual leave
- Work from home
Quick apply
4d
Recruitment Consultant
Hays plc —London
- Full-time
- Business development
- Recruiting
- Flexible schedule
Support Worker (PA to Service Manager)
Kids Charity —London
- £10,360 a year
- Temporary
- Microsoft Outlook
- Databases
- Organisational skills

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

mobility specialist jobs in wrotham, ken

Mobility Support Specialist

BME Specialist IDVA (Independent Domestic Violence Advocate)

IPS Employment Specialist

Wellbeing Officer

Assisted Travel Driver Days

Housing Register Officer

Community Learning Mentor

Learning Support Mentor

Security Officer

Graduate Research Executive – Ethnography

Event Specialist

Luxury Retail Officer

Client Services Executive

People Operations Specialist

Physiotherapy Assistant

Training & Development Specialist

Area Sales Manager (ASM)

Graduate Technology Consultant - Testing

Recruitment Consultant

Support Worker (PA to Service Manager)

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