E commerce manager Work, Jobs in Yate, Gls (with Salaries)

Customer Relations, E-commerce & Studio Manager
Shibumi —Stroud
- £30,000 - £34,000 a year
- Part-time
- Management
- Supervising experience
- In-person
- Free parking
- Employee discount
Quick apply
4d
Customer Account Manager
Cleveland Cable Co Ltd —Bristol
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
3d
Depot General Manager - Designate
Evri —Bristol
- £56,100 - £61,710 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Team management
9d
Executive Creative Producer
ProCook —Gloucester
- £30,000 a year
- Full-time
- Hybrid work
- Budgeting
- Communication skills
- Free parking
- Annual leave
Quick apply
Depot General Manager - Designate
Hermes Europe —Bristol
- £56,100 - £61,710 a year
- Microsoft Powerpoint
- Microsoft Word
- Team management
9d
Courier Training and Onboarding Specialist
Evri —Pucklechurch
- £28,000 - £32,000 a year
- Full-time
- Communication skills
10d
PIM Data Cleansing Administrator (1 year fixed-term)
Lovehoney Group —Bath
- Full-time
- Hybrid work
- English
- AI
- Communication skills
- Work from home
- Employee discount
Quick apply
Sales & Marketing Associate
Apple County Customs —Bristol
- £12.80 an hour
- Part-time
- CRM software
- Sales
- Social media management
- Employee discount
Quick apply
Senior Paid Media Manager – Google Ads & Meta Ads Expert (Agency Background Essential)
Bristol Marketing Company —Clifton
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Gym membership
Quick apply
6d
Production Expeditor
EssilorLuxottica —Thornbury
- Weekend availability
- English
Dayshift Supervisor
Evri —Bristol
- £31,825 - £35,150 a year
- Full-time
- Computer literacy
- Computer skills
Operations Controller - Days
Evri —Bristol
- £12.71 an hour
- Part-time
- Administrative experience
- Annual leave
Distribution Centre Manager - Bristol
DPD Group UK —Bristol
- Full-time
- Customer service
- Free parking
Quick apply
Production Team Leader
EssilorLuxottica —Thornbury
- Continuous improvement
- Quality control
- Training & development
Deputy Manager
The Watches of Switzerland Group —Bristol
- Business development
- Recruiting
- Training & development
- Employee assistance programme
Shift Manager
Evri —Eastington
- From £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
10d
Operations Controller 40
Evri —Bristol
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Ecommerce Photographer & AI Image Creator
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Organisational skills
- AI
- Employee discount
Quick apply
Transportation Specialist - Parcels
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Work from home
- Employee discount
Quick apply
Operations Clerk
Evri —Eastington
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave

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Customer Relations, E-commerce & Studio Manager

Shibumi
Stroud

Quick apply

Job details

Part-time | Full-time
£30,000 - £34,000 a year
4 days ago

Benefits

Free parking
Company pension
Employee discount
Sick pay

Qualifications

Management
Returns processing
Fashion retail
E-commerce
Supervising experience
Customer support
Customer interaction
Communication skills

Full job description

Customer Experience & Studio Manager

Shibumi | Gloucestershire | 5 days per week (option for 4 days)
£30,000–£34,000 depending on experience

4-day option: pro rata.

Shibumi is an established independent fashion brand creating distinctive, timeless clothing in beautiful natural fabrics.

We are looking for an exceptionally organised, warm and stylish person to become a key part of our small team and take ownership of the day-to-day customer experience and smooth running of our showroom and studio.

This is a wonderfully varied role for someone who loves people, beautiful clothes and getting things organised and who takes real satisfaction from making sure everything is done properly.

You might spend one day styling customers in our showroom and another managing orders, liaising with our production team in India, updating Shopify or making sure everything behind the scenes is running smoothly.

This is ideally a five day a week role, although we are very happy to consider four days for the right candidate.

The role

You will be responsible for:

Welcoming and styling customers during private showroom appointments
Providing exceptional, personal customer service by email, telephone and in person
Helping customers choose colours, shapes and outfits that make them look and feel wonderful
Managing customer orders from purchase through to delivery
Liaising with our production team in India and following up outstanding orders
Preparing and sending our weekly production order
Keeping customers informed about deliveries and resolving problems when they arise
Managing Shopify, including products, stock, collections, prices and website updates
Helping keep the online shop accurate, organised and beautifully presented
Processing returns and exchanges
Maintaining customer records, digital files and general administration
Supporting occasional shows and events
Proactively spotting what needs doing and getting on with it

There is a separate team member responsible for ironing/steaming, wrapping and dispatching orders, and marketing is managed separately.

This is not a marketing role, although someone with a good eye may occasionally help capture content or support the marketing person with imagery, styling and ideas.

About you

The right person will be:

Exceptional with customers
Highly organised and reliable
Stylish, with a natural eye for colour, clothes and proportion
Proactive and able to work independently
Calm, persistent and good at following things through
Confident juggling several priorities without letting things slip
Digitally confident and comfortable learning new systems
A strong communicator, both written and verbal
Someone who notices details and takes real pride in doing a job well

Shopify experience would be a real advantage, although we are happy to train someone who is digitally confident and learns quickly.

Experience could come from fashion, premium retail, bridal, interiors, hospitality, ecommerce, client services or another highly customer focused environment.

We care far more about your customer instinct, organisation, reliability and eye for style than formal qualifications.

About Shibumi

Shibumi has been creating colourful, individual clothing for over 22 years.

We are a small independent business with a lot of heart, and this role will be an important one within the team. You'll work closely with Ruth, our Founder & Creative Director, while having real ownership of the customer experience and smooth day-to-day running of the showroom and studio.

This role would particularly suit someone who enjoys people, beautiful clothes, responsibility and organisation, and who likes being an important part of a small business rather than one small cog in a large organisation.

Hours & salary

5 days per week, based at our Gloucestershire showroom, with the option of 4 days for the right candidate.

Our preference is for five days, but we are very happy to consider an exceptional candidate looking for a four-day working week.

Salary: £30,000–£34,000 per year, depending on experience (pro rata if working 4 days).

This is an in-person rather than remote position.

To apply

Please send your CV with a short note telling us:

Why Shibumi and this particular role appeal to you?
What experience you have that you feel is most relevant?
Whether you are looking for four or five days per week?
Your availability to start

We'd particularly love to hear from someone who thinks:

“I love people, I love beautiful clothes, I'm incredibly organised — and I get enormous satisfaction from making things run properly.”

Pay: £30,000.00-£34,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Sick pay

Application question(s):

Must be highly organised
Must have a great eye for style and colour

Experience:

Fashion retail: 5 years (preferred)
Customer Service : 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

e commerce manager jobs in yate, gls

Customer Relations, E-commerce & Studio Manager

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Depot General Manager - Designate

Executive Creative Producer

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PIM Data Cleansing Administrator (1 year fixed-term)

Sales & Marketing Associate

Senior Paid Media Manager – Google Ads & Meta Ads Expert (Agency Background Essential)

Production Expeditor

Dayshift Supervisor

Operations Controller - Days

Distribution Centre Manager - Bristol

Production Team Leader

Deputy Manager

Shift Manager

Operations Controller 40

Ecommerce Photographer & AI Image Creator

Transportation Specialist - Parcels

Operations Clerk

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