Customer service coordinator Work, Jobs in Yateley, Ham (with Salaries)

Aftermarket Coordinator
Sunswap —Leatherhead
- £35,000 - £40,000 a year
- Full-time
- Spanish
- Customer service
- Salesforce
- Health & wellbeing programme
- Annual leave
Quick apply
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Work from home
Customer Services and Purchasing Coordinator
Waverley Abbey Trust —Farnham
- £25,555 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
6d
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount
Customer Service Coordinator
The HR Surgery —Thames Ditton
- £26,437 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
14d
Customer Service Coordinator
Millbrook Healthcare Group Ltd —Guildford
- £27,001 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
- Flexible schedule
Quick apply
Service Coordinator (Maternity Cover)
AVI-SPL —Farnborough
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Senior Sales Coordinator
Just Pads Ltd —Leatherhead
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Transport Compliance Coordinator
Conquip —Alton
- £32,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
- Employee discount
5h
Service Desk Administrator / Coordinator
Zetes Ltd —Twyford
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Analysis skills
- Free parking
Quick apply
Project Coordinator
Southern Communications Group —Dummer
- £30,000 - £32,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Logistics Coordinator
Porta Romana —Farnham
- From £26,436 a year
- Temporary
- Salesforce
- English
- In-person
- Free parking
- Employee discount
Quick apply
14d
Customer Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
22h
Group Bookings & Box Office Co-ordinator
The Anvil Trust Ltd —Basingstoke
- £16,556 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
5d
Coordinator - Lettings
SNG (Sovereign Network Group) —Greenham
- £25,936 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
13d
Customer Experience Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
11d
Sales, Admin, Coordinator
Homeworks Windows and Doors —London
- £25,420 - £32,000 a year
- Full-time
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
1d
Coordinator - Lettings FTC
SNG (Sovereign Network Group) —Greenham
- £25,936 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
13d
Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator
A Mini Crane Hire —Hounslow
- £26,500 - £28,000 a year
- Weekend availability
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
5h

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Aftermarket Coordinator

Sunswap
Leatherhead

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Company events
Sabbatical
Referral programme
Sick pay
On-site parking

Qualifications

Spanish
Customer service
Salesforce
Logistics
Financial services
Communication skills

Full job description

Location: Based 5 days on-site at Sunswap’s Leatherhead HQ (KT22 7BA, UK)

Salary: up to 40k (based on experience)

On-call requirement

This role includes participation in a rotating on-call schedule, typically one week in every three. During your on-call week, you will be the first point of contact for urgent customer service and support enquiries outside of standard working hours.

Additional standby and call-out payments are provided for all on-call shifts. Full details of the on-call rota, expectations, and remuneration will be discussed during the initial interview.

About us

Every refrigerated truck and trailer moving goods across the country has relied on diesel for decades. It's polluting, expensive, and the technology hasn't changed. Two companies have dominated the market, selling the same legacy technology with minor updates.

Sunswap makes the electric refrigeration that's replacing it - zero emissions, lower operating costs, built from the ground up for how fleets actually operate. We've gone from founding to manufacturing at scale globally in just six years. We built our own production facility in Surrey. We are trusted by major brands like Tesco, Ocado, Birds Eye, and Happy Eggs every single day. With units operating across the UK, France, Netherlands, Belgium, Chile, and Australia.

We've been named Sunday Times Best Place to Work 2024 and 2025. We've won awards for innovation, technology, and marketing excellence. We've secured backing from BGF, Barclays, and Clean Growth Fund. We've got the customers, the traction, and the momentum.

Now we're taking this British-engineered product global. Scaling manufacturing. Opening new markets. Building the team that will make legacy polluting technology obsolete across the world.

If you want to be part of a company that's setting new standards for the industry and scaling internationally, this is it.

Our benefits

30 days of annual leave plus Bank Holidays! (includes a Wellbeing Day)
Sabbatical (after 3 years of working with Sunswap)
5 free counselling sessions per year
Family leave ranging from 4 weeks to 4 months
Free Monthly Lunches & Quarterly Socials!
Cycle to Work Scheme
Free Sunswap merch

Job overview

We are seeking an Aftermarket Coordinator to manage day-to-day customer service interactions and ensure customers receive timely, clear, and proactive communication. This role is critical to maintaining Sunswap’s reputation for service excellence, providing the frontline link between customers, our service partners, and our technical team.

The Aftermarket Coordinator will work closely with the Aftermarket Lead, Technical Services Managers, and Commercial team to ensure cases are logged, tracked, and resolved to a high standard, while contributing to continuous improvement in customer satisfaction.

Key responsibilities

Act as the first point of contact for UK customers on service-related issues, ensuring clear and proactive communication.
Log, triage, and track customer cases in Sunswap’s service management system, maintaining accurate records for traceability.
Provide timely updates on job status, ETAs, and resolution progress, managing expectations effectively.
Manage logistics and admin tasks such as booking trailers transport, liaising with third-party providers, and handling service paperwork.
Escalate complex or persistent cases to the Technical Services Manager
Collect and track customer satisfaction feedback, proactively following up post-resolution to strengthen relationships.
Identify recurring issues, support process reviews, and contribute to continuous improvement in customer experience.
Ensure all service activity complies with Sunswap’s safety, quality, and communication standards.

Qualifications & experience

Experience in a customer service, service coordinator, or operations support role, ideally in a technical, engineering, or logistics environment.
Strong communication skills - confident handling customer queries and managing expectations.
Organised, detail-oriented, and able to track multiple open cases simultaneously.
Familiarity with CRM or service management systems preferred.
A proactive problem-solver, able to escalate effectively and follow issues through to resolution.
Team player, comfortable working cross-functionally with technical and commercial colleagues.
Passion for sustainability and innovation is a plus.

Nice to have

Fluent in Spanish

Pay: £35,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking
Referral programme
Sabbatical
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in yateley, ham

Aftermarket Coordinator

Contract - Customer Coordinator

Customer Services and Purchasing Coordinator

Sales Co-ordinator

Customer Service Coordinator

Customer Service Coordinator

Service Coordinator (Maternity Cover)

Senior Sales Coordinator

Transport Compliance Coordinator

Operations Support Coordinator (Admin Assistant)

Service Desk Administrator / Coordinator

Project Coordinator

Logistics Coordinator

Customer Service Coordinator

Group Bookings & Box Office Co-ordinator

Coordinator - Lettings

Customer Experience Coordinator

Sales, Admin, Coordinator

Coordinator - Lettings FTC

Hire Desk Controller / Hire Desk Admin / Hire Desk Administator / Hire Desk Co-ordinator

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