Head of operations Work, Jobs in Yateley Gu46 (with Salaries)

Head of Service Delivery
LRG —Camberley
- Hybrid work
- Continuous improvement
Quick apply
Venue Manager @ Millbridge Court
Dearborn Studio —Frensham
- £48,000 a year
- Weekend availability
- Hotel
- Budgeting
- In-person
- Annual leave
- Bereavement leave
Quick apply
3d
Systems & Database Administrator
More House School —Farnham
- £45,000 - £50,000 a year
- 8 hour shift
- IT
- In-person
- School
Quick apply
Head of Property
Grandir UK —Basingstoke
- Full-time
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply
Head of Operations
Venta Global —Hook
- Full-time
- Budgeting
- Employee discount
Quick apply
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Production Manager
Tecna —Farnborough
- £50,000 a year
- Full-time
- Assembly
- Continuous improvement
- Team management
- Annual leave
Quick apply
Administrator/Coordinator (Part-time)
HR UK —Fleet
- £24,500 - £24,800 a year
- Part-time
- Microsoft Word
- Accounting
- In-person
- Free parking
- Annual leave
Quick apply
Head of Operations (Property/Mortgages)
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Volunteer Lead Co-Ordinator
DEBRA —Bracknell
- £19,200 - £21,600 a year
- Part-time
- Organisational skills
- Communication skills
Quick apply
10d
Head of Workplace Experience
Mitie —Reading
- Hospitality
- Presentation skills
- Continuous improvement
11d
Accuracy and Loss Manager
Gist Limited —Basingstoke
- £59,000 - £72,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- No degree
- Annual leave
- Employee assistance programme
Business Support Executive – Membership
ADS Group Ltd —Farnborough
- Full-time
- CRM software
- Microsoft Outlook
- Databases
Workplace Manager
QinetiQ —Farnborough
- £49,725 - £55,250 a year
- Full-time
- Continuous improvement
- Employee discount
Head of Human Resources
Lumina Rose Consulting —Woking
- Up to £80,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- Psychology
- Human resources
- Free parking
Quick apply
11d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Customer service
- Continuous improvement
- No degree
- Store discount
- Health & wellbeing programme
Quick apply
10d
Regional HR Business Partner - South
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Hotel
- Continuous improvement
- Human resources
- Employee assistance programme
Regional HR Business Partner - North
The Club Company —Twyford
- £0 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Resort
- Employee assistance programme
Senior Operational Resilience Officer
Allianz —Guildford
- £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
- Employee discount
Health & Safety Advisor
Lanes Group —Camberley
- Up to £35,000 a year
- Weekend availability
- Communication skills
Quick apply
3d

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head of operations jobs near yateley gu46

Head of Service Delivery

LRG -
Camberley

Quick apply

Job details

Permanent

Benefits

Company pension

Qualifications

Contract management
Stakeholder collaboration
Stakeholder liaison
IT service management
Internal department liaison
Continuous improvement
Continuous improvement cycles oversight
Risk management
Management reporting
Root cause analysis

Full job description

Job Title: Head of Service Delivery

Location: The Meadows, Camberley (Hybrid)

Brand: LRG

Salary: Competitive Salary Package

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

The Head of Service Delivery is responsible for the end-to-end performance, governance, and continuous improvement of IT service delivery across LRG, ensuring that all internal teams and third-party suppliers deliver services in line with agreed SLAs, KPIs, and contractual obligations.

This role provides a single point of accountability for service performance, supplier management, and operational governance.

The Head of Service Delivery will ensure LRG maintains control of its service environment, rather than relying on supplier-led governance structures. This aligns with LRG’s requirement for strong service leadership, performance reporting, and continuous improvement ownership.

Key Responsibilities:

Service Governance & Performance

Own and manage service performance across all IT suppliers and internal teams
Ensure delivery against agreed SLAs and KPIs
Lead:
- Monthly Service Reviews
- Quarterly Service Reviews
- Operational governance forums
Ensure all reporting meets LRG’s requirements (service, performance, financial, and operational)

Supplier & Contract Management

Act as the primary point of accountability for third-party service providers
Hold suppliers accountable for:
- Contractual delivery
- Service levels
- Continuous improvement commitments
Manage supplier escalations and dispute resolution
Monitor service credits, penalties, and commercial alignment

Reporting & Service Insight

Deliver and continuously improve service reporting and dashboards, including:
- Incident and request trends
- SLA performance
- Demand patterns
- Escalations and root cause themes
Provide actionable insight and recommendations to senior leadership
Ensure reporting drives decision-making and service optimisation

Operational Alignment & Integration

Act as the bridge between IT operations, infrastructure, EUC, and suppliers
Ensure end-to-end service delivery, not siloed tower delivery
Support implementation of:
- Single front door service model
- Unified ticketing and service catalogue
Align services across multiple business units and suppliers

Risk, Issue & Escalation Management

Own and manage service-related risks and issues
Lead major incident and escalation governance
Ensure root cause identification and preventative actions

Stakeholder Engagement

Build strong relationships with:
- Internal stakeholders (Technology, Operations, Business Units)
- External suppliers and partners
Provide clear, structured communication to:
- Senior leadership (including CTO)
- Operational teams

What are we looking for:

Proven experience in Service Delivery Management (ITIL-aligned environment)
Strong experience managing third-party suppliers and contracts
Demonstrable experience in:
- SLA/KPI management
- Service reporting and governance
- Incident and escalation management
Strong stakeholder management at operational and executive level

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

head of operations jobs in yateley gu46

Head of Service Delivery

Venue Manager @ Millbridge Court

Systems & Database Administrator

Head of Property

Head of Operations

School Business Manager

Production Manager

Administrator/Coordinator (Part-time)

Head of Operations (Property/Mortgages)

Volunteer Lead Co-Ordinator

Head of Workplace Experience

Accuracy and Loss Manager

Business Support Executive – Membership

Workplace Manager

Head of Human Resources

Head of Business

Regional HR Business Partner - South

Regional HR Business Partner - North

Senior Operational Resilience Officer

Health & Safety Advisor

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