I customer service Work, Jobs in Yeovil, Eng (with Salaries)

Customer Service Advisor
Screwfix —Yeovil
- £13.08 an hour
- Weekend availability
- Customer service
- Microsoft Office
- Employee discount
Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Yeovil
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Retail Sales Advisor - Yeovil
Oak Furnitureland —Yeovil
- £50,518 - £56,075 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Service Assistant
Wickes —Yeovil
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
Customer Advisor
Pavers —Yeovil
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
Ground Floor - Team Member
Premier Inn —Yeovil
- Up to £13.06 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
Sales Advisor
E-Cig City —Yeovil
- £12.71 an hour
- Part-time
- Customer service
- Driving
- Organisational skills
- Store discount
- Employee discount
Quick apply
14d
Customer Assistant - Nights
Morrisons —Yeovil
- Night shift
- Annual leave
- Employee discount
Quick apply
Customer Sales Consultant - Toyota
SCC Toyota —Yeovil
- £27,300 - £50,000 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Employee discount
Quick apply
Team Member
NEXT —Yeovil
- £8.28 - £12.71 an hour
- 8 hour shift
- Employee discount
7d
Retail Customer Advisor (Yeovil) - 12 hours
Three UK —Yeovil
- £13.72 an hour
- 12 hour shift
- Customer service
- Employee discount
Quick apply
Accounts & Finance Administrator
Highwood —Dorchester
- £14 - £15 an hour
- Part-time
- Accounting
- QuickBooks
- In-person
Quick apply
7d
Hotel Front of House Team Member
Lanes Hotel —West Coker
- £12.71 - £13.71 an hour
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Gym membership
Quick apply
1d
Switchboard Night Telephonist
Somerset NHS Foundation Trust —Yeovil
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Employee discount
1d
Cover Receptionist, Lettings and Reprographics Administrator
Westfield Academy —Yeovil without
- £21,556 - £22,255 a year
- Full-time
- Word processing
- First Aid Certification
- Front desk
- Free parking
Quick apply
6d
Yeovil - New Store Opening- Keyholders & Sales Assistants
Poundstretcher —Yeovil
- Overtime
- Sales
- Employee discount
4d
Sales Associate
H.Samuel —Yeovil
- £12.71 an hour
- Part-time
- Employee discount
Sales Assistant
Jollyes Pets —Yeovil
- £8.43 - £12.71 an hour
- Part-time
Quick apply
12d
Sales Specialist
Van Mossel Automotive Group UK Ltd —Yeovil
- £40,000 - £50,000 a year
- Monday to Friday
- Sales
- Customer service
- Organisational skills
- Employee discount
- Gym membership
Quick apply
8d
Front of House Team Member
Nuffield Health —Yeovil
- £26,707.20 a year
- Part-time
- Computer skills
- Café
- Communication skills
- Employee discount
- Gym membership
8d

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i customer service jobs near yeovil, eng

Customer Service Advisor

Screwfix -
Yeovil

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Job details

Permanent | Full-time
£13.08 an hour

Benefits

Company pension
Employee discount

Qualifications

Customer service
Microsoft Office

Full job description

Overview:

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

We are looking for a confident, motivated and people focused Customer Service Advisor to join our professional team of Customer Service experts on a permanent full time / part-time basis.

Reporting into a Customer Service Manager, the CSA role delivers the best possible service across multiple channels (calls, emails, and WhatsApp) and for different customer groups (Screwfix, business, and trade) to resolve post sales contact and giving the highest level of customer service as an ambassador of our business.

Our customers and community mean everything to us here at Screwfix and our Contact Centre enable our customers and our stores to deliver a world class customer experience!

This role is based in our contact centre on the Houndstone estate.

This position follows a Monday to Friday shift rota covering operating hours of 7:50am to 8:15pm, with a requirement to work one weekend day in every four-week period with a rest day during the week

Staff Start Date 24th August where you will be required to train Monday - Friday 09:00 - 17:00

Responsibilities:

Key Responsibilities:

You’ll respond to customer service enquiries through both voice and non-voice contacts into the Customer Service Team.
Exceeding customer expectations and delivering the best experience possible.
You’ll take accountability of making key customer service decisions to resolve issues.
Take ownership, balancing both the customer and business needs.
Through coaching our customers you’ll help them to understand how best to shop with us, including online and via our new Screwfix app.
Delivering against Key Performance Indicators.
Maximising relevant sales opportunities.
Providing accurate and valuable customer insight to drive continuous improvement for customer and colleague processes.

Qualifications:

Who you are...

Proven capability to deliver the highest levels of customer service, highly articulate and empathetic with good problem-solving methodology.
A passion for delivering exceptional customer service and going above and beyonf to ensure the best possible customer experience.
A confident yet balanced decision maker for customer service scenarios.
A team player who is able to work effectively as a collective to create a fantastic team environment and work culture.
Previous experience of working in a customer service environment is essential, in a Contact Centre environment would be desirable.
Competent user of all Microsoft Office applications.

What's in it for me?

28 days’ holiday, increasing with each years’ service
Award winning pension scheme – up to 14% Kingfisher contribution
20% discount with Screwfix and B&Q
Discounted healthcare and life cover
Company share save scheme
Recognition & Loyalty rewards
In-house training and development and clear development path
Ongoing and structured training and development to drive your career progression!

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [email protected]

Apply Now

Refine Your Search

i customer service jobs in yeovil, eng

Customer Service Advisor

Business Development Manager (BDM) - Yeovil - Circa 41k Basic - 53k OTE Uncapped

Retail Sales Advisor - Yeovil

Customer Service Assistant

Customer Advisor

Ground Floor - Team Member

Sales Advisor

Customer Assistant - Nights

Customer Sales Consultant - Toyota

Team Member

Retail Customer Advisor (Yeovil) - 12 hours

Accounts & Finance Administrator

Hotel Front of House Team Member

Switchboard Night Telephonist

Cover Receptionist, Lettings and Reprographics Administrator

Yeovil - New Store Opening- Keyholders & Sales Assistants

Sales Associate

Sales Assistant

Sales Specialist

Front of House Team Member

I want to receive the latest job alerts for i customer service in yeovil, eng

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