Guest experience manager Work, Jobs in York, Nyk (with Salaries)

Assistant General Manager
Roxy Leisure —York
- £34,000 a year
- Weekend availability
- Bar
- Training & development
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
12d
Studio Manager and Content Creator
Grimm Tattoo Studio —Leeds
- £26,000 - £30,000 a year
- Weekend availability
- Social media management
- Front desk
- Cleaning
- Free parking
- Flexitime
Quick apply
Assistant Manager - Live In
The Black Swan Inn —York
- Up to £33,700 a year
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
13d
Duty Manager
The Grand - York —York
- £14.90 an hour
- Part-time
- Hotel
- Employee assistance programme
- Employee discount
Area General Manager
Holiday Inn Leeds Garforth —Leeds
- From £63,000 a year
- Full-time
- Hotel
- Travel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
Delta Hotels by Marriott York —York
- £13.60 an hour
- Full-time
- Hotel
- Front desk
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Conference & Events Manager
Oulton Hall Hotel, Spa & Golf Resort —Leeds
- Full-time
- Hotel
- Resort
- Free parking
- Employee assistance programme
Quick apply
13d
Customer Experience Executive (Part time)
Host & Stay —York
- £26,000 a year
- Part-time
- Computer literacy
- Data analysis skills
- Analysis skills
Quick apply
2d
Events Manager
Yorkshire Agricultural Society —Harrogate
- £26,500 - £28,500 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Membership Experience Host
Everlast Gyms —York
- £26,624 a month
- Full-time
- Front desk
- Guest services
- Employee discount
- Gym membership
Quick apply
7d
Event Manager
Aspire Leeds —City and Borough of Leeds
- Weekend availability
- Microsoft Word
- Computer literacy
- Hotel
- Free parking
- Employee discount
Quick apply
13d
F&B Manager
Legends Global (Europe) —York
- Hospitality
- Inventory control
- Sales
- Annual leave
- Employee assistance programme
General Manager
Sodexo —Headingley
- Up to £60,000 a year
- Full-time
- Employee assistance programme
Quick apply
4d
Duty Manager
Premier Inn —York
- Up to £13.86 an hour
- Full-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply
Guest Service Manager
Ibis Styles Leeds City Centre Arena —Leeds
- Full-time
- CRM software
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Community Host
Avenue HQ —Leeds
- £26,500 a year
- Full-time
- Google Suite
- Sales
- Front desk
Quick apply
5d
Hotel Receptionist - Aldwark Manor Estate
Aldwark Manor Estate —York
- £13.25 an hour
- Full-time
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Deputy General Manager
Arc Inspirations —York
- £32,000 - £33,500 a year
- Full-time
- Bar
- Team management
- Leadership
- Paid training
- Employee discount
Quick apply
10d
Assistant Manager Front of House
The Queens Hotel —Leeds
- £29,246.88 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
2d
EVENTS FLOOR MANAGER
Grantley Hall —Grantley
- £37,196 a year
- Customer service
- Hotel
- Training & development
- Store discount
- Annual leave
Quick apply

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Assistant General Manager

Roxy Leisure -
York

Quick apply

Job details

Permanent | Full-time
£34,000 a year
12 days ago

Benefits

Cycle to work scheme
Discounted or free food
Employee assistance programme
Employee discount

Qualifications

Stakeholder liaison
Internal department liaison
Management reporting
Training & development
Guest services
Team motivation leadership

Full job description

ASSISTANT GENERAL MANAGER

ROXY BALL ROOM YORK THE STONEBOW

A LITTLE BIT ABOUT OUR BRAND:

Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.

Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 30 sites nationwide with many more to come!

WANT TO BE A PART OF SOMETHING AMAZING?

WHAT WE’D EXPECT FROM YOU;

In an Assistant General Manager, we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!

Role Responsibilities:

Ensure we are delivering the best experience for our guests on every visit
Having an input on delivering the quarterly business plans.
Leading by example through; Training, coaching and developing a winning team.
Managing a P&L to meet financial targets and expectations.
Managing the Safety, Security and licensing aspects of the business
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Monthly reviews with all your team members encouraging their growth and development.
Ensuring service standards and duty management are upheld throughout operating hours
Be an industry expert in all areas of duty management

WHAT WE’RE LOOKING FOR IN AN INDIVIUAL;

We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;

Passionate Attitude
Loves to be professionally playful
Always gives good energy
Your team, every time

WHAT YOU GET:

Salary £34000
Achievable bonus scheme
Tips & service charge shared equally amongst the whole team
50% off food and drink & free gaming
Regular team incentives- with rewards including paid trips abroad!
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including; leadership, mental health awareness, first aid and personal licences.
Access to Rewards Gateway, offering discounts at 100s of retailers
Holiday allowance increasing each year with length of service
Cycle2Work Scheme
SmartTech - buy tech from Currys and spread the cost interest free!
Full access to your Tips & Service Charge weekly through TiPJAR

JOB SPECIFICS

45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members
Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.

THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM?

HIT APPLY NOW!

GOOD LUCK!

Pay: £34,000.00 per year

Quick apply

Refine Your Search

guest experience manager jobs in york, nyk

Assistant General Manager

Studio Manager and Content Creator

Assistant Manager - Live In

Duty Manager

Area General Manager

Front Office Supervisor

Conference & Events Manager

Customer Experience Executive (Part time)

Events Manager

Membership Experience Host

Event Manager

F&B Manager

General Manager

Duty Manager

Guest Service Manager

Community Host

Hotel Receptionist - Aldwark Manor Estate

Deputy General Manager

Assistant Manager Front of House

EVENTS FLOOR MANAGER

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