Business support engineer Work, Jobs (with Salaries)

Support Engineer
Zone & Co —Remote
- Remote
- Google Suite
- Computer Science
- AWS
Explore 100+ Roles Across Our High-Growth Portfolio Companies(Remote): Apply below
MavensWood Investments —Remote
- Full-time
- Remote
3940 - Application Support Engineer (SharePoint)
Welsh Government —Wales
- £37,111 - £45,378 a year
- Full-time
- Presentation skills
- SharePoint
Service Desk Engineer (Weekend)
Charles Square —Remote
- Up to £40,000 a year
- Weekend availability
- Remote
- Azure
- Communication skills
- Annual leave
- Gym membership
Quick apply
IT Engineer – Business Application Support (IT Operations), Carpenter House
Perth & Kinross Council —Perth
- £42,721 - £46,944 a year
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Work from home
Desktop Support Engineer
Cognizant —London
- Full-time
- Hybrid work
- Google Suite
- Analysis skills
- Communication skills
Technical Support Engineer (L1/Frontline Support), EU
Databento —London
- Remote
- SQL
- APIs
- Communication skills
Quick apply
Technical Support Engineer
Saviynt —Remote
- Full-time
- Remote
- Databases
- Scripting
- Communication skills
Technical Support Analyst
S4labour Ltd —Banbury
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Free parking
- Work from home
Quick apply
8d
Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026
JPMorganChase —Glasgow
- Full-time
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
BAU 2nd Line Support Engineer - 12 month FTC
RMT Accountants & Business Advisors —Remote
- Remote
- Writing skills
- Communication skills
1d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Junior Simulation Engineer
Simulation Solutions Ltd. —Remote
- £28,000 - £30,000 a year
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- SharePoint
- In-person
Quick apply
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Work from home
Quick apply
Business Analyst
Tes Global —London
- £60,000 - £80,000 a year
- Full-time
- Writing skills
- Presentation skills
- Machine learning
- Annual leave
- Employee assistance programme
Quick apply
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- Computer networking
- Work from home
Customer Support Engineer
SPX —Wappenham
- Remote
- Maintenance
- Mentoring
- In-person
Quick apply
Application Support
NAVANTIA UK —Methil
- Full-time
- CAD
- Travel
Quick apply

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Support Engineer

Zone & Co -
Remote

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Job details

Permanent | Fixed term contract

Qualifications

Technical troubleshooting
Scripting and automation in system administration
Google Suite
Cloud infrastructure
Computer Science
Ticket management
Slack
AWS
Bachelor's degree
CompTIA Network+
Scripting
Organisational skills
Technical writing
SaaS
Communication skills
CompTIA A+
Intune
Help desk
Identity & access management
Information Technology

Full job description

Zone & Company Software Consulting LLC ("Zone") is the ERP-native AI platform for financial operations, purpose-built for organizations running on Oracle NetSuite. We are redefining how finance teams operate by delivering an AI-powered system that automates, connects, and scales financial workflows directly within the ERP.

As the AI operating system for finance teams in NetSuite, Zone enables more than 4,500 customers worldwide to run smarter, faster, and with greater accuracy. Our platform spans the full financial lifecycle, including Quote-to-Cash, Procure-to-Pay, Treasury, Payroll Management, and Record-to-Report, eliminating manual processes and unlocking real-time financial intelligence.

By embedding intelligence directly into NetSuite, Zone helps finance teams move beyond reactive work to proactive, strategic impact. Learn more at www.zoneandco.com or follow us on LinkedIn: linkedin.com/company/zoneandco.

About the Role:

We're looking for a Systems & Support Engineer to join our global IT team and play a key role in delivering an exceptional technology experience for our employees. As part of our remote-first, globally distributed company, you'll provide front-line technical support while helping manage and improve the systems, devices, and cloud infrastructure that keep our business running.

You'll be the primary IT support contact for our EMEA region, working within our follow-the-sun support model and collaborating closely with colleagues across APAC and the Americas to ensure seamless global coverage.

This is an exciting opportunity for an experienced IT professional who enjoys solving technical challenges, improving processes through automation, and delivering outstanding customer service in a fast-paced SaaS environment.

What You'll Do:

Provide L1 and L2 technical support to employees across Windows and macOS environments via ticketing systems, chat, and video calls.
Own the lifecycle of EMEA support requests, ensuring timely resolution and smooth handovers with global IT teams.
Deliver a seamless onboarding and offboarding experience, including device provisioning, access management, and equipment recovery.
Manage and secure corporate endpoints using Microsoft Intune and Jamf.
Administer identity and collaboration platforms including Okta, Entra ID, Google Workspace, Microsoft 365, and Slack.
Support and help maintain cloud infrastructure across AWS and Azure environments.
Build automation scripts and self-service workflows to improve operational efficiency.
Manage IT hardware, software licensing, asset tracking, procurement, and global shipping logistics.
Partner with Security and Compliance teams on vulnerability management, endpoint security, access governance, and audit readiness.
Monitor systems and infrastructure, troubleshoot recurring issues, and implement long-term improvements.
Create and maintain technical documentation and internal knowledge resources.
Evaluate new technologies and work with external vendors to support business needs.

What You'll Need

Bachelor's degree in Computer Science, Information Technology, or a related technical field (or equivalent experience).
5+ years of experience in IT support, systems administration, or a similar role, ideally within a global or remote-first SaaS organization.
Strong troubleshooting experience across both Windows and macOS environments.
Hands-on expertise with Microsoft Intune, Jamf, Okta, and/or Microsoft Entra ID.
Experience administering enterprise productivity platforms such as Google Workspace and Microsoft 365.
Working knowledge of AWS and/or Azure, with experience supporting cloud-based infrastructure.
Experience writing automation scripts or improving IT processes through automation.
Excellent communication skills and a customer-first approach to technical support.
Strong organizational skills with the ability to manage multiple priorities across global time zones.
A proactive mindset, curiosity to learn new technologies, and a commitment to continuous improvement.
An understanding of security best practices, including least privilege, MFA, and compliance requirements such as GDPR.

Bonus if you have the following:

AWS Cloud Practitioner certification
Microsoft Azure Administrator Associate certification
Microsoft 365 Endpoint Administrator Associate certification
Okta Certified Professional
Jamf Certified Associate
CompTIA A+ or Network+
Experience with iPaaS platforms or AI-powered service desk tools

Benefits

At Zone, we provide the platform; you provide the grit. We operate as a high-velocity, fully remote, global team where autonomy isn't just a perk, it's the standard. We're looking for self-driven professionals eager to navigate the complexities of a unique SaaS environment and take full command of their professional evolution.

We ditch micro-management for high-trust flexibility, ensuring you have the space to innovate and scale. Our benefits are built to fuel this lifestyle, supporting your life beyond the screen so you can focus on making a global impact. Explore our offerings at https://www.zoneandco.com/careers

Join Our Global Mission

Zone & Co is an Equal Opportunity Employer committed to building a diverse, equitable, and inclusive workplace. We thrive on unique perspectives and strongly encourage candidates of all backgrounds to apply. Here, your identity is valued, and your talent is the only limit to your growth. All qualified applicants will receive consideration regardless of race, color, religion, sex, orientation, age, disability, or any other protected factor.

Employment Terms

United States

Employment with Zone is "At-Will", meaning either party may terminate the relationship at any time, with or without cause or notice, in accordance with applicable law. This job description does not constitute an employment contract or guarantee of continued employment. Duties and responsibilities may evolve as the company grows and may change at any time with or without notice.

Non-US Jurisdictions

This position is offered as a Fixed-Term or Permanent Contract based on your country of residence. Employment is subject to a written contract which outlines specific notice periods, probationary terms, and statutory entitlements.

Privacy Statement and Applicant Privacy Notice.

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business support engineer jobs

Support Engineer

Explore 100+ Roles Across Our High-Growth Portfolio Companies(Remote): Apply below

3940 - Application Support Engineer (SharePoint)

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Get To Know JP Morgan Event - Glasgow Technology Centre - 27th August 2026

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