Customer service representative Work, Jobs (with Salaries)

Customer Service Advisor (Fixed Term Contract)
Capita —Remote
- £26,227.50 a year
- Full-time
- Remote
- Databases
- Communication skills
- Employee discount
2d
Customer Services Representative
RefurbMAC —Remote
- Remote
- English
- Bachelor's degree
- Business
Customer Support Coordinator
QA Limited —Remote
- Temporary
- Remote
- Microsoft Word
- Annual leave
- Employee assistance programme
Customer Service Advisor
Berkeley Insurance Group —Remote
- Full-time
- Remote
- Microsoft Word
- Data entry
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Valentte —Remote
- £12.91 an hour
- Part-time
- English
- Travel
- Organisational skills
Quick apply
4d
Customer Service Advisor
PayStream Accounting Services —Altrincham
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Computer skills
- Work from home
Quick apply
14d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Specialist
Abound —Milton Keynes
- £30,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Financial services
- Work from home
- Gym membership
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Service Advisor
Allica Bank —Milton Keynes
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Quality control
- Banking
Customer Service Agent
Half Moon Street Partners —London
- £35,000 - £38,000 a year
- Full-time
- Spanish
- English
- Analysis skills
- Work from home
- Employee discount
Quick apply
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Travel
Quick apply
Customer Service Advisor
MyFirst —Chertsey
- Full-time
- No experience needed
Quick apply
Customer Service Representative
China Eastern Airlines —Gatwick Airport
- £26,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Service Representative
Mouser Electronics —High Wycombe
- £26,100 - £29,200 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Free parking
- Annual leave
Customer Service Advisor
Coloplast —Peterborough
- £26,650 a year
- Part-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Employee discount
Customer Service Agent (CSA)
ABM —Stansted Airport
- £28,857 a year
- Weekend availability
- Customer service
Customer Service Representative - Full Time
Charles Tyrwhitt —Milton Keynes
- Weekend availability
- Hybrid work
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee discount
4d
Customer Service Representative
Lottie —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
1d

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Customer Service Advisor (Fixed Term Contract)

Capita -
Remote

Apply Now

Job details

Full-time
£26,227.50 a year
2 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Databases
Customer support
Customer interaction
Communication skills

Full job description

Are you passionate about helping customers and providing clear, accurate guidance? As a Customer Service Advisor, you’ll support customers over the phone with a wide range of enquiries. You’ll play an important role in resolving queries, explaining complex information, and delivering excellent customer service while working in line with data protection and security requirements.

Job title:

Customer Service Advisor (Fixed Term Contract)

Job Description:

This role is fully remote.

This is a fixed-term contract until the 31st March 2027, working full time hours (Monday-Friday, 37.5 hours)

We have several start dates available. If you are shortlisted, we’ll discuss your availability during your initial call:

14th September
21st September
12th October

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing

Handle a high volume of inbound customer calls, providing a professional and efficient service.
Support customers with a range of enquiries, taking ownership to resolve issues and provide effective solutions.
Update and maintain accurate customer records across internal systems.
Verify customer identities in line with security and data protection procedures.
Investigate customer accounts to resolve discrepancies and deliver positive outcomes.
Guide customers through relevant processes and updates while contributing to continuous service improvements.

What we’re looking for

Excellent verbal communication and active listening skills.
Strong customer service and problem-solving abilities.
Ability to explain complex information in plain English.
High levels of accuracy and attention to detail.
Experience working in a fast-paced, target-driven call centre environment.
Proficiency in using multiple computer systems and databases simultaneously, alongside an understanding of confidentiality, data protection, and security procedures.

About Capita

Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences

What’s in it for you?

A basic salary of £26,227.50
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
The flexibility of working from home
Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always‍ Fearless innovation✅ Achieve together Everyone is valued

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [email protected] or call 07784 237318 and we’ll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [email protected]

Location:

Home-Based - GBR

United Kingdom

Time Type:

Full time

Contract Type:

Fixed Term (Fixed Term)

Apply Now

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