Love leading from the floor and delivering standout service with style?
We’re looking for a confident, professional, and guest-focused Head Waiter to join our vibrant, hotel restaurant, where modern dining meets five-star hospitality.
As Head Waiter, you’ll be a key player on the floor — supporting the management team, mentoring junior staff, and ensuring every guest enjoys a seamless and memorable dining experience
Our team are the heart and soul of all we do. Here’s what you’ll be up to:
- Leading sections during busy services with confidence and efficiency
- Supporting and guiding the front-of-house team to maintain high standards
- Delivering warm, polished, and professional service to every guest
- Assisting with opening/closing duties, reservations, and daily briefings
- Sharing your knowledge of food, wine, and service with guests and colleagues
We live by our values – and we’d love you to bring them to life every day:
- Open - If you believe that great work starts with great relationships, you’ll feel right at home here
- Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative
- Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results.
- Honest - We’re looking for someone who values transparency, takes ownership, and builds trust through their actions.
Bring your personality, positivity and passion for people and we’ll give you the training and support to shine.
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme: Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.
Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society.
Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery.
The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences.
Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again
