Opportunity information
Salary £18000 per year
Duration 18 months
Advert closing date 24/07/2026
Description
This is a growing branded merchandise and promotional products company supporting businesses with high-quality branded products, workwear, event merchandise, and marketing solutions. The business prides itself on excellent customer service, fast turnaround times, and helping brands stand out.
The company are looking for a motivated and organised Business Administration Apprentice to join our growing team.
This is an exciting opportunity to begin a career within a fast-paced branded merchandise and promotional products business, supporting the day-to-day operations of a company that works with businesses across the UK delivering branded workwear, merchandise, event products, and marketing materials.
You’ll gain hands-on experience across administration, customer service, operations, and sales support while working closely with a supportive and ambitious team.
Key Responsibilities
- Supporting the day-to-day administration of the business
- Responding to customer enquiries via phone and email
- Assisting with order processing and updating internal systems
- Managing customer records, invoices, and documentation
- Supporting the coordination of branded merchandise orders and deliveries
- Liaising with suppliers, customers, and internal teams
- Assisting with quotes, product information, and sales administration
- Maintaining spreadsheets and updating data accurately
- Supporting marketing campaigns and promotional activity where required
- Helping ensure excellent customer service is delivered at all times
- General office organisation and administrative support
What You’ll Gain
- A recognised Business Administration qualification
- Real hands-on business experience
- Exposure to customer service, operations, and sales support
- Development of professional communication and organisational skills
- Training and mentorship from an experienced team
- Opportunity for long-term progression within the business
Entry requirements
Strong communication skills
- Good organisational and time-management ability
- Confident using Microsoft Office including Outlook and Excel
- Positive attitude and willingness to learn
- Good attention to detail
- Ability to work well within a team
- Professional and friendly approach with customers
- Interest in branding, marketing, merchandise, or business operations would be beneficial
Training to be provided
Business Administration Level 3
Things to consider
This role is delivered alongside the Business Administration Level 3 Apprenticeship programme.
The apprenticeship includes:
- Dedicated tutor support
- Flexible online learning
- Workplace-based practical training
- Functional skills support if required
- Ongoing development reviews and mentoring
Skills required
Array
Future prospects
Business Administration Level 3
Hours per week 40
Working week Monday - Friday
Apprenticeship standard Business administrator (Level 3)
Greenford, Middlesex, United Kingdom, UB6 0HE
