SELF STORAGE ASSISTANT
PART TIME VACANCY
(MUST LIVE WITHIN 20 MINUTES DRIVE OF WR12 7HZ)
We are looking for a reliable, enthusiastic and customer-focused Self Storage Assistant to join our friendly team on a permanent part-time basis.
This is a varied role combining customer service, reception and office duties with hands-on warehouse and facility maintenance work. The successful candidate will be the first point of contact for both new and existing customers and will play a key role in the day-to-day operation of our self-storage facility.
Working Hours
- Monday: 8:15am – 5:30pm
- Friday: 8:15am – 5:30pm
- Saturday: 8:15am – 1:00pm
- Sunday: 9:45am – 12:00pm
Additional flexibility is required to provide holiday cover when needed.
Pro rata holiday entitlement.
Key Responsibilities
- Welcoming and assisting new and existing customers
- Managing reception and office administration duties
- Answering telephone and email enquiries
- Processing reservations, rentals and customer paperwork
- Opening and closing the facility as a key holder
- Maintaining high standards of presentation throughout the site
- Cleaning vacated storage units
- Keeping corridors, external areas and communal spaces clean, tidy and safe
- Carrying out general warehouse and operational duties as required
Essential Requirements
- Previous customer service and/or retail sales experience
- Excellent communication and interpersonal skills
- Well-presented, sociable and professional
- Enthusiastic with a positive, can-do attitude
- Able to work independently and use initiative
- Physically fit and capable of carrying out cleaning and maintenance duties
- Good IT skills, including Microsoft Office and Outlook
- Ability to learn new software systems quickly
- Full UK driving licence
- GCSE-level education or above
- Punctual, dependable and trustworthy
- Must be comfortable with dogs
- Must live within approximately 20 minutes' drive of WR12 7HZ
What We're Looking For
The ideal candidate will enjoy working with people, take pride in maintaining a clean and welcoming environment, and be confident managing responsibilities independently. As a key holder, reliability and a strong sense of responsibility are essential.
If you are customer-focused, practical, organised and enjoy a varied role where no two days are the same, we would love to hear from you.
Job Types: Permanent, Part-time
Pay: £13.00-£14.50 per hour
Benefits:
- Company pension
- On-site parking
Education:
- GCSE or equivalent (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
