Job Summary
We are seeking a highly organised, detail-oriented candidate to join our team. The role is a dual role covering both Legal Secretary duties and Principality Cashier tasks. The ideal candidate will possess strong administrative skills and a thorough understanding of legal terminology and procedures. They will be responsible for providing excellent customer service, handling transactions accurately, and maintaining a welcoming environment. This role is essential in providing comprehensive support to our legal professionals, ensuring the smooth operation of our office.
Duties
- Perform audio typing and transcription of legal documents, correspondence, and reports
- Manage and organise files, ensuring all documentation is accurate and up to date
- Maintain calendars, schedule appointments, and coordinate meetings for legal staff
- Communicate effectively with clients, colleagues, and external parties via telephone and email
- Utilise Microsoft Office Suite, including Word, Excel and Outlook for various administrative tasks
- Implement effective time management strategies to meet deadlines in a fast-paced environment
- Reception duties
- Work in the Principality Branch
- Use the Principality computer system to process payments to/withdrawals from Principality accounts, update account information and open new Principality accounts whilst referring to document system
- Put Principality promotional material on display and removing out of date material & carry out review of material as required
- Identify the needs of Principality customers and generate and refer leads
- Keep up to date with the Principality’s products and standard service and sales processes referring to document centre
- Comply with and keep up to date with all regulatory, compliance and data protection standards
- Undertake such training as the Solicitors and Principality may reasonably require in order to be able to carry out the above tasks and keep PBS training record updated
- Collection/delivery/dispatch of post
- Any other tasks that may be required in the day to day running of the office
Skills
- Proven administrative experience within a legal setting is preferred
- Proficient in audio typing with excellent typing skills
- Strong communication skills, both written and verbal
- Welsh speaker desirable but not essential
- Familiarity with Microsoft Office applications (Word, Excel, Outlook)
- Solid IT skills with the ability to adapt to new software quickly
- Exceptional organisational skills with a keen attention to detail
- Ability to manage multiple tasks simultaneously while prioritising effectively
- A proactive approach to problem-solving and a willingness to learn
- Basic maths skills for handling cash and calculating totals accurately
- Good phone etiquette
- Friendly demeanour with the ability to provide exceptional customer service in a fast-paced environment
Job Types: Full-time, Permanent
Pay: From £23,000.00 per year
Work Location: In person
