Job Description:
Senior Sales Advisor – Join Us at Fitch Autos and Accelerate Your Career!
Hello from Fitch Autos!
We're the go-to garage for first class automotive care for luxury brands like Mercedes, Land Rover, and BMW. What sets us apart? Our dedication to top-tier service, our expertise, and making sure our customers leave happier than they arrived. We're on the hunt for someone enthusiastic and motivated to hop on board. Could you be the one?
What's the Role About?
We're searching for a Senior Sales Advisor who's great at turning questions into sales and making sure every customer feels listened to and valued. You'll be the heart of our operation, ensuring that from the first hello to the final thank-you, we're all about excellence. And the pay? A rewarding £40K+ to start, because we believe in appreciating those who help us shine.
As part of the team, you'll be a key player in our financial growth and smooth running, making sure our customers always leave with a smile. Working hand in hand with our Front-of-House Manager, and Workshop Manager, you'll ensure every day runs like clockwork.
Your Key Tasks:
- Turn new customer enquiries into bookings and handle queries with ease, ensuring effective quoting and scheduling.
- Juggle the booking schedule, assign cars to technicians smartly, manage their workflow, and keep an eye on courtesy car bookings.
- Boost sales for additional repairs, ensure quotes and parts are ready to go, and nail those conversions.
- Provide spot-on advice and solutions tailored to each customer, guaranteeing they receive nothing but the best service.
- Keep records tidy and up to date, making use of our management software to streamline vehicle and sales processes.
- Reach out to customers we haven’t seen in a while, encourage them to book in, and help reduce customer turnover.
- Hit financial and satisfaction targets, keep an eye on KPIs, and adjust your approach to stay on top of your game.
Why Fitch autos ?
- Competitive Salary: Starting from £40K+, with clear opportunities to boost your earnings as you excel.
- Grow With Us: We're expanding, and we want you to expand with us. Plenty of opportunities are waiting.
- A Team That Cares: Be part of a crew that's all about passion and excellence in everything we do.
- Expertise Matters: With ongoing training and sales coaching, you'll become the go-to guru, staying ahead in the game.
Where You'll Be Working: Located in Brownhills, West Midlands, our garage boasts a great position that ensures an easy commute for our team. With excellent transport links and proximity to major roads, getting to work is hassle-free, allowing you to focus on what you do best.
Ready to Step Up?
Excited to dive into something fulfilling and really make a mark? Send over your CV and a short cover letter to [email protected] by Friday 29th May 2026.
Questions?
We're all ears at 01543 452630. Don't let this chance to shift your career up a gear pass you by!
Job Type: Full-time
Benefits:
- Additional leave
- Company events
- Company pension
- On-site parking
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Job Type: Full-time
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount
Application question(s):
- Provide an example of a time you have been faced with an objection, and how you overcame it.
Experience:
- automotive industry: 1 year (preferred)
Work Location: In person
