Company description
The Brogue Trader is a family run business, specialising in retailing fine handmade footwear. Family values of trust, loyalty, respect and a willing to help your peers are key to our business.
You will be in an active & lively working environment surrounded by friendly and easy going peers as we actively look for personable characters that can strike a conversation easily and are focused on their work.
Working within the luxurious setting of the store, you will be required to dress accordingly to your surroundings, so when joining our team you will receive your very own pair of pair of Fine Handmade Shoes.
Job description
As Head of Business, we need you to be your own Brogue Trader in your City! This requires an enthusiastic individual who is eager to improve, can adapt easily and make the most of every day. You will be responsible for the overseeing and management of the entire store and its staff, promoting the business to the local community, ensuring that our core values are upheld whilst being responsible for the store hitting its monthly targets and ultimately selling as many pairs of high quality footwear to the public.
As part of the sales environment, you must ensure customers receive the highest levels of service each time they visit the store, this will include conversing with customers to understand their needs and providing a shoe fitting service. You will lead a team to help achieve a store lead sales target, provide information regarding KPI’s daily, along with maintaining and developing store appearance and stockroom standards.
Responsibilities of the Head of Business
- Oversee daily running of the entire store.
- Ensure stores achieves its monthly set sales targets.
- Marketing the store and networking with the local business community.
- Recruit, train and continually review/develop new members of staff.
- Engaging with and selling to customers on a daily basis; this will include fitting footwear, upselling product and making drinks for customers.
- Upholding The Brogue Trader’s high level of customer service and ensuring each customer has an excellent experience.
- Maintaining the stores appearance by upholding our cleanliness & merchandising standards.
- Manage store inventory.
- Daily reporting of store figures & KPI’s. Processing incoming and outgoing stock & repairs along with maintaining stockroom standards.
- Contacting customers via phone call or email regarding their product.
Please ensure to include a cover letter in your application.
Job Types: Full-time, Permanent
Pay: £29,000.00-£350,000.00 per year
Benefits:
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- Bath BA1 2JZ: reliably commute or plan to relocate before starting work (required)
Work Location: In person
