AV Field Service Technician (Digital Displays)
LOCATION: London & the South, with occasional travel further afield.
REPORTING TO: Digital Maintenance Manager
HOURS OF WORK: 37.5 hours per week
SALARY: £25,000 - £30,000 based on experience
OVERTIME: Paid at a standard rate for weekdays and weekends.
WEEKEND ON CALL: £50 per day plus an hourly rate if called out.
Why Join Us?
Competitive Starting Salary: £25,000 - £30,000 per annum
Generous Holiday Allowance: 25 days (plus public holidays)
Company Van and Comfortable Uniform Provided
Company Mobile or Allowance (£20 per month)
Comprehensive Tools and Training Provided
Health and Wellbeing: Health Shield cover
Remote Working Opportunities
Annual Salary Review
About Us:
Triwonder Digital is a leading maintenance service provider in the outdoor advertising industry, specializing in largescale LED displays throughout the UK. As our company continues to grow, we are excited to offer an exceptional opportunity for Digital Maintenance Technicians to join our expanding team.
Your Role:
You will play a pivotal role in delivering technical support for digital advertising displays across London and the South of England. Working closely with the Digital Manager and our support team, your responsibilities will include:
Swiftly addressing reported issues, adhering to our predefined Service Level Agreements (SLAs) of 4 hours, 12 hours, or 72 hours based on urgency.
Conducting scheduled preventative maintenance visits to ensure the optimal condition and longevity of our displays.
Performing tasks such as cleaning display surfaces, inspecting internal components, identifying electrical problems, assessing Health & Safety (H&S) concerns, and conducting grounds maintenance.
Following all onsite safety protocols and ensuring that all personnel, including subcontractors, adhere to our safety standards.
What We Are Looking For:
Proactive Maintenance Skills: Experience in conducting preventative maintenance on electrical hardware, preferably in outdoor environments.
Technical Expertise: Ability to diagnose faults and replace electrical components swiftly to minimize downtime.
Effective Communication: Strong verbal and written communication skills for collaboration with the remote support team and senior technicians.
Professional Development: A commitment to excelling in the role over the long term, rather than seeking rapid progression.
Safety Vigilance: Keen attention to site safety, complying with Triwonder’s Health & Safety policies at all times.
Responsiveness: Readiness to address and rectify issues promptly, fulfilling Triwonder’s SLAs to ensure client satisfaction and display reliability.
Organizational Skills: Efficient management of equipment and spare parts within your vehicle for onthego maintenance and repairs.
Adaptability: Flexibility to work in a dynamic industry, including sometimes unsociable hours, and the ability to perform under pressure.
Driving Licence: A full, clean UK driver’s license is essential.
Comfort with Heights: The role involves working at various heights, and comfort in such conditions is necessary.
Technical Literacy: Basic IT skills, including proficiency in generating reports using Excel and communicating via Outlook, Word, and similar platforms.
Inventory Management Responsibilities:
Site Specific Stock: Monitor and maintain stock levels at designated sites and storage units.
Stock Reporting: Generate timely stock reports and identify reorder thresholds.
Returns Coordination: Oversee the return of faulty components to the Manufacturer or Head Office.
What’s in it for You?
Competitive Salary: £25,000 - £30,000 per annum based on experience.
Overtime Opportunities Paid at standard rate.
Holiday Allowance: 25 days (plus public holidays)
Company Van and Uniform Provided
All Tools and Training Provided
Health and Wellbeing: Health Shield cover
Schedule:
Day and Night Shifts: Shifts planned to meet the needs of our projects and clients.
Overtime Opportunities: Paid at standard rate over regular hours.
Weekend Shifts: Participate in an agreed weekend shift rota.
Requirements:
Driving License (required)
Work Location: Primarily on the road
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Work Location: On the road
