Overview
We’re looking for confident, energetic people with big personalities to join our team. This is a flexible, hands-on role where you’ll be working across the bar, floor and hosting areas, helping to create a fun, welcoming and professional experience for every guest. The ideal person will be outgoing, reliable and comfortable talking to guests. You’ll need to bring positive energy to the venue, support the team during busy service periods and be happy to get stuck in wherever needed, whether that’s serving drinks, welcoming guests, taking bookings, supporting events or helping on the floor. You’ll help deliver excellent customer service, keep the venue looking clean and presentable, support parties and group bookings, and make sure guests feel looked after from the moment they arrive. You’ll also learn about our drinks, food, booking system and gaming activities so you can confidently support guests and help create a great atmosphere. Previous bar, hospitality, hosting or customer service experience is useful, but personality, confidence and flexibility are just as important. We’re looking for people who are upbeat, proactive, team-focused and able to work evenings, weekends and busy periods.
Responsibilities
- Welcome guests with confidence, energy and a friendly attitude
- Work flexibly across the bar, floor, hosting and gaming areas
- Serve drinks and food while keeping service professional and efficient
- Take bookings, greet guests and support parties, events and group visits
- Create a fun, positive atmosphere and keep guests engaged
- Keep the venue clean, tidy and well presented throughout service
- Support team members during busy periods and help wherever needed
- Follow house rules, licensing, health and safety, and company procedures
Skills (not required but preferred)
- Previous experience in hospitality, bar work, hosting or customer service
- Confident personality with strong communication skills
- Comfortable talking to guests and creating a lively atmosphere
- Flexible approach to working different roles and shift patterns
- Ability to stay calm and professional during busy periods
- Basic cocktail, food service or till experience
- Experience with bookings, events or group visits
- Interest in gaming, entertainment or competitive socialising venues
Job Type: Part-time, 0-hour, min wage
Schedule: Flexible shifts, including evenings and weekends
Experience: Hospitality or customer service preferred but not essential
Pay: £12.71 per hour
Benefits:
- Casual dress
- Discounted or free food
- Employee discount
- Flexible schedule
- Free parking
- On-site parking
- Paid training
Work Location: In person
