```Duties```
- Provide exceptional customer service to clients via phone, email, and in person
- Upsell products and services to customers where appropriate
- Update admin and process orders
- Communicate effectively with customers
```Experience```
- To have experience with Outlook, Excel and computer literate
- Excellent phone etiquette and communication skills
We are looking for a motivated and capable individual to join our team.
This is a full time permanent role- 5 days a week 9-5 including Saturdays.
Your responsibilities:
-responding to customer service emails -Answering phone calls and being a key part in our customer service team -Processing Orders -Helping with the general day to day running of the business -Welcome customers, assess their needs, and make relevant, personalized product recommendations.
Key Skills:
-Highly organised with the ability to work independently -Excellent communication skills -Results oriented with the desire to continue learning -The ability to be creative -An eye for detail - Excellent customer service skills
If you do not have the above experience but feel confident you could still be successful in the role, we encourage you to please still apply.
Job Type: Full-time
Pay: Up to £27,000.00 per year
Benefits:
- Company pension
- Free parking
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
