Who are we?
At Habitat First Group, we design and build award-winning holiday home communities that blend luxury living with ecological responsibility.
Founded on the principles of community, ecology, and architecture, we offer families a safe and inspiring space to reconnect with nature.
From our pioneering Lower Mill Estate in the Cotswolds to Silverlake in Dorset, our developments are crafted to nurture wellbeing and environmental stewardship.
We believe in creating habitats where people and wildlife thrive together - places that offer freedom, comfort, and a deep connection to the outdoors
About the role
We are seeking to recruit a Front of House Supervisor to support the launch of a brand-new high volume restaurant serving 150 + guests per service, within a luxurious spa setting. Launching in July 2026 within the 560‑acre Silverlake Estate in Dorset, Firefly is a new 150‑cover restaurant designed around seasonal produce, bold flavours, and a confident, contemporary gastro style.
Working closely with the Food & Beverage Manager, you will play a key role in bringing the concept to life—supporting the creation of a seamless, high-quality service environment from day one. You will lead from the floor, ensuring smooth day-to-day operations, delivering exceptional guest experiences, and embedding high service standards within the team.
This is a hands-on supervisory role where you will be instrumental in driving a calm, premium atmosphere that reflects the wider wellness environment, ensuring every guest experience is memorable, consistent, and delivered with attention to detail
This role will be working onsite, 40 hours per week, 5 days over 7 as per a rota with flexible shifts available to suit.
The salary is £28.932.80 per annum plus TRONC.
What can we offer you?
· Access to Estate Facilities
Enjoy use of our swimming pool, gym, lakes, free equipment hire, and discounted spa sessions (subject to availability).
· 28 Days Annual Leave (Including Bank Holidays) with up to an extra day a year of holiday for every years service, capped at 33 days. You will also get an additional day off for your Birthday
· Family-Friendly Policies
Enhanced maternity, paternity, adoption, shared parental and neonatal care pay to support you and your family.
· Mental Health & Wellbeing Programme
Resources and support to help you thrive both personally and professionally.
· Training & Qualifications
We invest in your growth with access to role-specific training, professional development opportunities, and support for relevant qualifications
· Employee Assistance Programme
Confidential support for personal or work-related challenges.
· NHS Top-Up Scheme
Contributions toward dental care, prescriptions, hospital parking, and more.
· Reward & Recognition Schemes
Celebrate achievements and milestones with meaningful recognition.
· Discounted Shopping & Benefits Platform
Including cycle-to-work scheme and other exclusive offers.
· Access to Electric Car Scheme
Supporting sustainable travel choices.
· Eye Check & Flu Vaccine Vouchers
Helping you stay healthy and well throughout the year
What you’ll be doing:
· Support the Food & Beverage Manager in managing smooth day-to-day service across the venue, including set-up, service, and close-down
· Ensure the restaurant is fully prepared for service, maintaining exceptional standards of cleanliness, organisation, and presentation throughout shift
· Monitor guest flow, service timing, and team deployment to ensure efficient and effective operations
· Act as a hands-on leader on the floor, supporting team members and maintaining service momentum
· Deputise for the Food & Beverage Manager when required, confidently running shifts and Deliver excellent guest service at all times, including taking orders, serving food and beverages, and responding to guest queries promptly
· Create a warm, welcoming, and professional atmosphere aligned with a luxury spa environment
· Handle guest feedback and complaints quickly and professionally, resolving issues in a calm and solution-focused manner
· Maintain strong product knowledge of menus, specials, and allergen information to support guest needs
· Train, support, and coach team members to deliver consistently high service standards
· Maintain high standards of cleanliness, table presentation, and service readiness across all areas
· Prepare and serve high-quality hot and cold beverages, including coffee (Barista trained)
· Assist with stock management, including restocking, rotation, and monitoring levels
· Follow and enforce compliance with food safety, allergen procedures, hygiene, and licensing regulations
We’d love you to have:
· Proven experience in a Front of House supervisory role within hospitality
· Experience managing teams, rotas, and service delivery
· Strong customer service and complaint resolution skills
· Experience with stock control and inventory management
· Knowledge of food safety, hygiene, and compliance requirements
· Barista training / coffee knowledge
Habitat First Group welcomes applications from candidates of all backgrounds and experience levels.
If you're interested in the role, we’d love to hear from you.
We’re happy to discuss and accommodate any reasonable adjustments you may require during the recruitment process and beyond.
If you would prefer to apply without submitting a CV, please contact us on 01285 863289 for Lower Mill Estate or 01305 853490 for Silverlake, Dorset, and we’ll be happy to explore alternative options with you.
Habitat First Group is proud to be a Disability Confident employer.
Pay: £28,932.80 per year
Benefits:
- Health & wellbeing programme
- On-site parking
Work authorisation:
- United Kingdom (required)
Work Location: In person
