Ready to roll?
We’re Wonderfield – part of Zensho Holdings (a $5.5bn global food powerhouse) – and we’re on a mission to bring better food to everyone, the Japanese way.
From sushi kiosks to restaurants and our fast-growing Snowfruit brand, we’re scaling fast—and we need someone who can get stuck in, coach teams, and raise the bar across our franchise network.
About You
You’re a hands-on coach who loves being in the action:
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Experience in food, retail, hospitality or franchise environments
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Confident delivering practical, on-the-job training
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Passionate about food quality, standards, and customer experience
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A natural people person—you build trust quickly and influence others
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Comfortable working across multiple locations in a fast-paced environment
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Proactive, solutions-focused, and always looking to improve
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Knowledge of food safety standards (qualification a bonus)
Key Responsibilities
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Visit franchised kiosks regularly and assess food quality, safety, and standards
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Deliver hands-on coaching and training—from sushi skills and knife work to operational excellence
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Support new Franchisees with onboarding and inductions, setting them up for success from day one
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Work side-by-side with teams to troubleshoot issues and improve performance fast
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Drive high standards in food safety, hygiene, and product quality
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Track progress and measure how training is improving performance on site
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Share feedback and insights with the wider team to strengthen our franchise network
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Collaborate with operations and other coaches to spot trends and drive continuous improvement
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Keep up with trends in sushi and fresh food to keep our offer exciting and relevant
We're proud to offer:
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Opportunity to grow your career alongside with us with available apprentice program
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Brilliant support services designed to enhance your physical, mental and financial wellbeing.
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Annual discretionary bonus subject to business and overall performance
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Discretionary Life Assurance
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Discretionary Income Protection
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Group Personal Pension
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Private Medical Cash Plan
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Bespoke reward platform including access to retail, cinema & gym discounts.
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50% off your food every time you dine with us for you and 3 friends.
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Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
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Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us:
Come roll with us and be part of something big. Celebrate global success across:
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Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
