We are looking for a hands on, motivated hotel experienced Food and Beverage Supervisor to join the DoubleTree by Hilton London Greenwich team and serve as a key player in driving service standards, support daily operations, inspire our team, and ensure a consistently excellent guest experience.
As Food & Beverage Supervisor at DoubleTree by Hilton London Greenwich, your role is pivotal in supervising shifts by effectively communicating and delegating tasks, maintaining operational standards, and fostering a positive work environment. While directly reporting to the Food & Beverage Manager and Assistant Food & Beverage Manager, you will be supporting team members, monitor performance, and assist in achieving departmental goals to contribute to the hotel’s overall success.
Benefits for You:
- Contributory Pension Scheme
- Worldwide Travel Perks - Go Hilton Team Member travel program 'Go Hilton' is a leisure travel discount program for eligible Hilton Team Members and their authorised family and friends. Eligible participants can take advantage of special room rates and other perks. Our team members can book up to 30 room nights per calendar year under Team Member rates and up to 70 room nights per calendar year under Family & Friends rates. Plus a 50% discount at participating hotel restaurants when staying with Go Hilton rates.
- 28 days holidays including bank holidays and can increase dependent of years of service.
- Complimentary meals on duty and uniforms provided.
If you're passionate about hospitality, we want to hear from you!
F & B Supervisor responsibilities:
- Supervise shift operations, ensuring accountability for profitability, service standards, and performance.
- Delegate duties effectively and monitor progress to ensure timely completion.
- Coach and encourage team development, fostering a high-performance culture.
- Anticipate customer needs and build rapport to enhance the guest experience.
- Resolve guest issues and prevent potential problems to ensure satisfaction.
- Maximise revenue opportunities through excellent service and interactions.
- Build strong relationships between F&B and Kitchen teams for operational efficiency and customer satisfaction.
- Enforce health and safety protocols within the department for compliance.
- Oversee closing and cleaning procedures, ensuring safety and cleanliness.
- Adhere to security, fire, and health and safety regulations to maintain a safe, secure environment.
We're Looking for Someone With:
- Experience as a Food and Beverage Supervisor/Team leader in the Hospitality or service-sector background
- Strong leadership and communication skills.
- A hands-on approach and a commitment to team success.
- Flexibility to work shifts, including weekends and holidays.
- A guest-first attitude and a commitment to outstanding service.
Why join the Hilton family as Food & Beverage Supervisor?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.
Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day - and our amazing Team Members are at the heart of it all.
We are committed to an equitable and inclusive workforce. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect, creating a welcoming environment for all.
To Apply for This Role:
We are looking to fill this position as soon as possible and aim to respond to all applications within two weeks. If your application is successful, we will invite you for an interview. If you do not hear from us within this time, unfortunately, your application has not been successful on this occasion.
In line with the Immigration, Asylum and Nationality Act 2006, all applicants must have the legal right to live and work in the United Kingdom. You will be asked to provide appropriate documentation to confirm this at the interview stage.
Job Types: Full-time, Permanent
Pay: £28,105.48 per year
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Experience:
- Food & Beverage : 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
