Job Summary
We are seeking an experienced and dynamic Head Server to lead our front-of-house team in delivering exceptional guest experiences. The ideal candidate will possess a strong background in hospitality and culinary practices, demonstrating excellent time management skills and a passion for guest services. As the Head Server, you will oversee daily operations, ensuring that service standards are met while fostering a positive environment for both staff and guests.
Responsibilities
- Supervise and train serving staff to ensure adherence to service standards and protocols.
- Manage the dining area, ensuring it is clean, organised, and welcoming for guests.
- Assist with food preparation and presentation, maintaining high standards of food safety and hygiene.
- Engage with guests to provide outstanding service, addressing any concerns or requests promptly.
- Implement upselling techniques to enhance the dining experience and increase sales.
- Collaborate with kitchen staff to ensure timely and accurate order fulfilment.
- Monitor inventory levels of food and supplies, placing orders as necessary to maintain stock.
- Maintain a thorough knowledge of the menu, including ingredients and preparation methods, to assist guests effectively.
Experience
- Proven experience in a restaurant or hospitality environment, preferably in a supervisory role.
- Strong understanding of food safety regulations and best practices in culinary settings.
- Excellent time management skills with the ability to prioritise tasks effectively in a fast-paced environment.
- Exceptional guest service skills with a focus on creating memorable dining experiences.
- Experience in upselling techniques and enhancing customer satisfaction through attentive service.
- A background in food preparation or culinary arts is advantageous but not essential.
Join our team as a Head Server and contribute to creating an inviting atmosphere where guests feel valued and well cared for!
Job Type: Full-time
Pay: £2,500.00-£3,000.00 per month
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Sick pay
Experience:
- Hospitality: 1 year (preferred)
- Bartending: 1 year (preferred)
Work Location: In person
