Company Details
You'll be working for RTS Total Solutions Ltd part of Interguide Group Ltd.
Role Description
We see this role as critical to our plans for 2025. We are looking for a proactive, self-motivated National Hire Desk Coordinator to work alongside our existing Total Solutions team. A common-sense, thinking outside the box mentality is crucial for us as we develop the team through the next stage of growth.
We are looking for the right person, not the right qualification, so if you have the skills to make an impact in a fast paced, quality driven environment then we want to hear from you.
Responsibilities
· Dealing with all email inboxes efficiently and in a timely manner.
· Ensuring all customer requirements (quotes, bookings, maintenance visits, off hires, breakdowns, ETAs or general request for information) are actioned.
· Sourcing all equipment for customers, from either company stock or cross hiring in as needed.
· Managing all internal stock along with cross-hire products and maintaining a weekly report.
· Managing all purchase orders and ensuring they are GRN’d as required.
· Managing all jobs in Hire Hop (inhouse software), keeping them up to date, and issuing invoices to customers as soon as possible.
· Issuing the work delivered report to Directors each week.
· Sales focused.
· Account management.
· Business development (internal role).
· Other adhoc administration duties.
Qualifications/Skills
· Must have excellent administration skills.
· Ability to solve problems proactively in a fast-paced environment.
· Excellent communication skills, which would be required for all levels of our internal and external partners.
· Organisation / prioritisation.
· Self-motivation and proactive approach to “getting things done”.
· Target driven.
What we give you in return
· Competitive salary up to £32k per annum depending on experience.
· Holidays increasing to 33 with long service (standard is 28 x days Inc. bank holidays).
· Long service awards.
· Training and development opportunities.
Job Type: Full-time
Pay: £28,000.00-£34,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Language:
Work Location: In person
