Field Service Engineer
Are you a mechanically and electrically skilled engineer looking for a role that combines hands-on problem solving, international travel, and exposure to cutting-edge equipment?
Due to continued growth and investment, a global manufacturing business is seeking a Field Service Engineer to join its expanding technical support team. This is a fantastic opportunity to work with industry-leading equipment while supporting customers and dealer networks across the world.
The Role
As a Field Service Engineer, you'll play a key role in supporting a global dealer network, providing expert technical assistance, troubleshooting complex issues, and helping drive continuous product improvement.
This position offers a unique blend of field-based engineering, technical support, diagnostics, commissioning, and collaboration with engineering and quality teams. International travel will form an important part of the role.
Key Responsibilities
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Provide technical support to dealers and customers across service, warranty and product-related matters
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Travel internationally to support commissioning, diagnostics, troubleshooting and dealer activities
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Investigate and resolve mechanical, electrical and hydraulic faults
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Deliver practical solutions to minimise equipment downtime and maximise customer satisfaction
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Work closely with engineering and quality teams to identify recurring issues and support product improvements
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Assist with testing, validation and performance assessment of new products and product enhancements
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Maintain accurate service reports, documentation and technical records
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Build strong working relationships with customers, dealers and internal teams
What We're Looking For
Essential
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Previous field service, maintenance or technical support experience
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Strong mechanical and electrical engineering background
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Knowledge of diesel-hydraulic and electro-hydraulic systems
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Ability to interpret technical drawings, schematics and service documentation
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Proficiency in Microsoft Office applications
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Full UK driving licence
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Valid passport and willingness to travel internationally
Key Skills
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Excellent fault-finding and diagnostic ability
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Strong customer service focus
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Effective communication skills
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Ability to work independently and manage priorities
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Strong problem-solving and analytical skills
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Collaborative approach with a commitment to delivering results
What's On Offer?
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Competitive salary and comprehensive benefits package
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Private healthcare for you and your dependants
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Contributory pension scheme
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Life assurance cover
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Employee Share Purchase Plan
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Free onsite parking
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Refer-a-Friend bonus scheme
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Retail, leisure and lifestyle discounts
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Access to accredited training and global development programmes
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International travel opportunities
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Long-term career progression within a global engineering organisation
This is an excellent opportunity for a Service Engineer, Maintenance Engineer, Field Service Engineer, Plant Engineer or Mobile Engineer looking to join a world-class manufacturer and develop their career on a global stage.
If you are interested in the role click apply or reach out to [email protected] for a confidential discussion.
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