We are seeking an experienced and motivated Assistant General Manager to support the daily operations of our restaurant. This is a hands-on leadership role that requires a passionate hospitality professional with strong operational, people management, and customer service skills.
The successful candidate will work closely with the General Manager to ensure the smooth running of the business, maintain exceptional service standards, support kitchen and front-of-house operations, and lead the team in delivering an outstanding guest experience.
Key Responsibilities
- Support the General Manager in overseeing the day-to-day operations of the restaurant.
- Ensure exceptional customer service and hospitality standards are consistently maintained.
- Assist with food preparation and service, ensuring all dishes meet company quality standards.
- Supervise and support front-of-house and kitchen teams to maximise performance and productivity.
- Manage staff scheduling, attendance, and daily operational requirements.
- Assist with stock control, ordering, inventory management, and supplier coordination.
- Ensure compliance with all food safety, health and safety, and company policies.
- Train, mentor, and develop team members to maintain high performance standards.
- Assist in menu development and implementation of seasonal promotions and special events.
- Handle customer feedback and resolve complaints professionally and efficiently.
- Monitor operational performance and identify opportunities for improvement.
Requirements
- Previous experience in a supervisory or management role within the hospitality industry.
- Strong knowledge of restaurant operations, food preparation, and customer service.
- Proven leadership and team management skills.
- Excellent organisational and problem-solving abilities.
- Strong understanding of food safety regulations and health & safety requirements.
- Ability to work effectively in a fast-paced environment and under pressure.
- Excellent communication and interpersonal skills.
- Experience with stock control, ordering, and cost management is desirable.
- Barista experience or hotel industry experience would be advantageous.
- A proactive, positive attitude with a genuine passion for hospitality.
What We Offer
- Competitive salary based on experience.
- Career progression and development opportunities.
- Supportive and professional working environment.
- Staff discounts and employee benefits.
- The opportunity to be part of a growing and ambitious hospitality business.
If you are a dedicated hospitality professional looking to take the next step in your management career, we would love to hear from you.
Job Type: Full-time
Pay: £2,000.00-£2,500.00 per month
Benefits:
- Employee discount
- Free parking
- On-site parking
Experience:
- Assistant manager: 3 years (required)
- Restaurant management: 2 years (required)
Language:
Location:
- Manchester M17 1DQ (preferred)
Work Location: In person
