- Full-Time, Permanent
- Salary: £35,000 - £37,000 per annum + overtime
- Working hours: Monday–Friday, 8:00am–4:30pm
The Opportunity:
Due to continued expansion, we are recruiting a Field Service Engineer to join a well-established and respected engineering business. You will be responsible for diagnosing faults, repairing, and testing equipment across customer sites, ensuring a high standard of service and minimal downtime.
Your Role:
You will attend customer sites to diagnose, repair, and test equipment, ensuring all work is completed safely, efficiently, and to a high standard while maintaining excellent customer service.
Key Responsibilities:
- Receive job instructions via PDA (written and verbal) for breakdowns
- Diagnose faults and determine repair requirements
- Carry out risk assessments and ensure safe working practices
- Complete repairs and testing within agreed timeframes
- Record all work accurately on job cards (electronic or written)
- Report additional work requirements and obtain authorisation before proceeding
- Maintain high levels of workmanship and quality standards
- Liaise with supervisors/management regarding complex faults
- Communicate with customers where required regarding equipment issues
- Ensure customer and company property is protected at all times
- Maintain cleanliness, organisation, and discipline on site
- Ensure all parts are collected from stores as required
- Advise supervisors if completion times cannot be met
- Achieve customer satisfaction targets and service standards
Requirements:
- Experience as a Field Service Engineer (essential)
- Strong knowledge of hydraulics, engines, electrics, and fault diagnosis
- Experience working on plant equipment in industrial or construction environments
- Main dealer experience (advantageous)
- Full clean UK driving licence
- Strong communication and customer service skills
- Ability to work independently and manage workload effectively
- Flexible approach to working hours when required
This is a fantastic opportunity to join a reputable engineering business offering stability, variety, and long-term progression for an experienced Field Service Engineer looking to take the next step in their career.
INDHP
