We are currently looking to expand our team and recruiting for Housekeeping Room Attendants.
Principal Accountabilities:
Ensure cleaning of guest rooms, corridors and public areas is to a very high standard
Ensure reputation of housekeeping and hotel is continually maintained
To promote a helpful and professional image to hotel guests by giving full co-operation to any guest requiring assistance, with a prompt and caring attitude
To anticipate guest needs whenever possible to enhance quality service and in turn enhance client satisfaction
Welcome all customers in a pleasant and polite manner at all times
Proactively encourage guests to provide feedback on guest comment cards or online internet sites
Maintain relationships with customers and colleagues
Work to departmental minimum standards of performance
Ensure housekeeping trolley is maintained on a daily basis
Follow company policy in regards to disposal of waste
Undertake regular deep cleaning duties
Ensure staff dress code is adhered to at all times
Ensure lost property is passed to the Head Housekeeper for safe storage
Maintain regular and effective communication within your team by attending briefing sessions and meetings when required
Communicate effectively with HOD and General Manager
To identify and report maintenance requirements and hazards in the work place to Head Housekeeper
To comply with statutory and legal requirements for fire, health and safety, licensing and employment and to ensure that members of the team are also aware of these requirements and are working in accordance to these requirements
Job Type: Full-time
Pay: Up to £12.71 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Experience:
- housekeeping: 1 year (preferred)
Work Location: In person
