Salary: £12.71 + £1.53 (holiday pay) = £14.24 per hour
Reference: 36781
Looking to bring your customer service experience into an office setting?
This Customer Service Advisor role offers full training and a clear pathway into a long-term role, making it ideal for someone starting out or moving into an office environment for the first time.
You'll begin on a temporary contract with the chance to go permanent after just 12 weeks.
This is a phone-based role where you will be speaking to customers throughout the day - perfect if you enjoy speaking to people and would like a role that keeps you busy!
You'll be working in modern, open-plan offices and will be part of a supportive environment, making it the perfect place to build your long-term office career.
Details of the Customer Service Advisor positions:
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Pay: £12.71 + £1.53 (holiday pay) = £14.24 per hour
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Start and Duration: ASAP - temporary to permanent contracts available. We can accept candidates with a maximum of a 2-week notice period.
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Hours: 37.5 hours per week, must be available between 8am - 8pm Monday to Friday, with approx. 1 in 4 Saturdays, half a day.
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Location: Middlewich (outskirts) - free parking - if using public transport, please note, the bus stop is over 1 mile away from site.
Job Role:
As a Customer Service Advisor, you will be dealing with a high volume of inbound and outbound calls:
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Speaking to customers on the phone - between 60 - 100 calls per day
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Dealing with the booking, re-arranging, and cancelling of appointments
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Answering customer enquiries
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Completing questionnaires with customers on the phone
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Keeping the system up to date
Skills and Experience required for the Customer Service Advisor position:
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Previous experience within a customer-facing role (e.g. retail, hospitality, care, health & beauty)
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A polite and professional telephone manner
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Ability to learn new IT systems
If this sounds like the job you've been waiting for, please apply with your CV today!
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