This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*
- Please note this bonus is pro rata for part-time positions.
The University Hospitality Department provides catering services to students, staff, and external visitors throughout the academic year and into the summer months. There are numerous outlets run by the hospitality department offering a wide range of food and drink options.
As a Food & Beverage Assistant you will be required to ensure that the day to day running of the catering operation is smooth and that customers are provided with a high standard of service at all times.
Your responsibilities will include
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taking customer orders
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serving food and drink
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working on the tills
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stocking food stations
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assisting with cleaning and clearing tables and catering areas
You will have experience of providing an excellent standard of customer service in a customer focussed environment. Previous experience of working in the Hospitality industry would be an advantage. You will be a good team worker and be able to be calm and professional in high pressure situations, as it can be extremely busy during peak times.
If you’re excited about providing outstanding customer service and being part of a great team, we can’t wait to hear from you!
For an informal discussion about the role please contact Sophie Bodman ,Assistant Hospitality Manager on [email protected] or Massimo Denaro, Restaurant & Bars Manager on [email protected]. However, please ensure that you submit your application through the university website.
This is a part-time role working 25 hours per week (5 hours per day) for 38 weeks per year (term-time only)
Hours will predominantly be worked Monday to Friday from 9.30am - 2.30pm or 3.30pm - 8.30pm, but could include early morning, evening and weekend shifts.
Fixed time off that includes your personal holiday allowance is in accordance with the University's annual Academic year chart:
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7 weeks off over Christmas and New Year
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2 weeks off over Easter
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3 weeks off in June (to be agreed with your line manager)
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2 weeks off between mid-August and mid-September (to be agreed with your line manager)
Training and uniforms are provided. There are also opportunities for development and to seek promotion in this role.
For more information on the department, including benefits, please refer Working in Campus Services
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
Campus Services New Starter bonus*
In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.
This role is also eligible for the Campus Services Refer a Friend bonus*
If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.
- Both bonuses are subject to terms and conditions.
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
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Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
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Generous employer contributory pension schemes
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Cycle to work scheme
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Electric vehicle salary sacrifice scheme
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Staff discount at Team Bath gym
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Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
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Local discounts, including free entry to the Holburne Museum in Bath
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A family-friendly workplace
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An excellent reward package that recognises the talents of our diverse workforce
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Employee assistance services through Health Assured, including access to the Wisdom app
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Relocation allowance
Find out more about our benefits hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:
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Staff support groups and networks
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A network of Staff Wellbeing Champions
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A suite of tools, resources and frameworks that enable you to be at your best and thrive
Find out more about being at your best at Bath.
- Job Description & Person Specification
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
